"I have to order for my husband because his insurance has not been updated yet and cannot order his ostomy supplies this month."
"Ordering ‘Ostomy supplies is easy, selection is good, and delivery is quick."
"Easy to place our order in "
“Thank you so much for your fantastic review! We're thrilled to hear that you found our ordering process easy and enjoyable. Your feedback means a lot to us! We're here to make your experience as smooth as possible, and it’s great to know we’re hitting the mark. Looking forward to serving you again soon!”
"great prices, exceptional service and prompt delivery"
“Wow, thank you so much for your amazing 5-star review! We're thrilled to hear that you find our stock always available, appreciate our great prices, and value our exceptional service and prompt delivery. Your support means the world to us, and it inspires our team to keep delivering the best for our customers!”
"it was easy to navigate just costly. "
“Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our site easy to navigate. We appreciate your feedback regarding pricing, and we strive to provide the best quality products. Your support means the world to us, and we’re here to help you find everything you need!”
"Good you had what I needed. Does Medicare help pay for supplies?"
“Thank you so much for your fantastic 5-star review! We're thrilled to hear that we had what you needed! I'm sorry but we do not accept medicare, but it's best to check with your specific plan for the details. We're here to assist you with any other questions you might have!”
"request for a log in refuses to log you in or email a code. Bad website customer interaction!"
“I'm sorry to hear about the difficulties you're experiencing with our website. We understand how frustrating it can be when you're unable to access your account or receive the necessary login assistance. Your feedback is important, and we take it seriously. Please try clearing your browser's cache or using a different browser, as this can sometimes help. If you're still having trouble, feel free to reach out to our customer support team directly, and we will assist you in getting logged in. Thank you for your patience as we work on improving your experience.”
"Kinda high price only last me couple of weeks"
“Thank you for your feedback! We're thrilled that you chose Shop Ostomy Supplies for your needs. We understand that pricing can be a concern, and we're always working to provide the best products and value for our customers. If you have any questions or need assistance finding more affordable options, we’re here to help! Your satisfaction is important to us!”
"Great wipes that protect, heal and clean. Thank you Safe and Simple!!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you love our product! It's great to know that our wipes are making a positive difference for you by protecting, healing, and cleaning. Your support means the world to us, and we can't wait to continue providing you with top-notch supplies!”
"Easy to search what you want and a breeze to checkout"
“Thank you for your fantastic 5-star review! We're thrilled to hear that you found our website easy to navigate and that the checkout process was a breeze for you. We strive to make shopping as smooth as possible, and your feedback means the world to us! Happy shopping!”
"fast shipping easy order always have what i need"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you find ordering with us easy and appreciate our fast shipping! It's wonderful to know we always have what you need. Your support means the world to us, and we can’t wait to serve you again soon!”
"I was able to order the exact product I got from the Hollister company but the pharmacy company no longer sells."
“Thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you needed from us after your pharmacy could no longer supply it. It's our mission to make sure our customers have access to the products they trust and rely on. Your support means the world to us! Happy shopping!”
"I like where I can go and reorder supplies that I've bought before."
“Thank you so much for your fantastic review! We're thrilled to hear that you find it easy to reorder your supplies with us. Your satisfaction means the world to us, and we’re excited to continue providing you with the best service and products. Happy shopping!”
"BEST EASIEST PURCHASING EVER!!!"
“Thank you so much for your fantastic review! We're absolutely thrilled to hear that you had an awesome experience with us and found the purchasing process easy. Your support means the world to us, and we're excited to continue providing you with the best service and products!”
"Not enpugh information to select proper size. Difference between 7805 & 7805h not explained. How many in box? Doesnt say. One box of 7805 is $50 more. What? Correspond via email. No phones"
“Thank you for your feedback regarding the adapt rings. I understand how important it is to have clear information when selecting the right products. I apologize for any confusion regarding the size differences between the 7805 and 7805H, as well as the pricing information. Each box typically contains a specific number of rings.
To ensure you get the answers you need, I recommend checking your email for further communication. We're here to assist you and address any specific questions you may have regarding the products. Your experience matters to us, and we appreciate your insights.”
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you found our service stupendous! It’s great that you appreciate the ease of ordering and our selection of ostomy supplies. Quick delivery is something we strive for, and we're glad it made a positive impact on your experience. Your feedback means the world to us!”