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Product & services pricing
3.38/5
Chance of future purchase:
3.82/5
Shipping & packaging:
0.00/5
Customer service:
3.75/5
Return/Replacement policy:
0.00/5


Verified
4/5

2024-12-24

desperate for solution

"Seems to be a great online experience... Hopefully, the shipment will arrive promptly and to order..."


Verified
2/5

2024-12-12

Shipping is expensive

"Best product at heat price, but shipping costs are double what i paid for product"

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Rep reply posted 2024-12-16
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for your feedback. We understand that shipping costs can be frustrating, especially when they seem to outweigh the product price. We strive to provide high-quality products, and we appreciate your understanding of the associated costs. Your comments help us evaluate our shipping options and improve your experience. If you have any further concerns or suggestions, please feel free to reach out.”


Verified
5/5

2024-12-09

Best prices ever!!

"I was able to find everything I needed. The cost is the absolute best I have been able to find. And there is a great shipping available."

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Rep reply posted 2024-12-16
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you found everything you needed at the best prices! It’s our goal to offer affordable options and great shipping to make your shopping experience as smooth as possible. Your satisfaction means the world to us, and we can’t wait to serve you again!”


Verified
5/5

2024-12-07

"Excellent prices easy to shop with this site!"


Rep reply posted 2024-12-16
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Wow, thank you so much for the fantastic review! We're thrilled to hear that you found our prices excellent and that shopping with us was a breeze. Your feedback means the world to us, and it motivates our team to keep providing you with an amazing shopping experience. Happy shopping!”


Verified
4/5

2024-12-07

"Easy to order and gets here in a decent time. "

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Rep reply posted 2024-12-16
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for your feedback! We're thrilled to hear that you found our ordering process easy and that your items arrived in a timely manner. Your satisfaction means the world to us, and we can't wait to serve you again!”


Verified
5/5

2024-11-23

For Emergency

"I have to order for my husband because his insurance has not been updated yet and cannot order his ostomy supplies this month."

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Rep reply posted 2024-12-03
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your wonderful review! We're thrilled to hear that you found our services helpful during this urgent time. We're committed to providing timely support for customers like your husband, especially when unexpected situations arise. Your trust in us means everything, and we’re excited to be here for you both!”


Verified
5/5

2024-11-07

Stupendous Service

"Ordering ‘Ostomy supplies is easy, selection is good, and delivery is quick."


Rep reply posted 2024-11-14
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you found our service stupendous! It’s great that you appreciate the ease of ordering and our selection of ostomy supplies. Quick delivery is something we strive for, and we're glad it made a positive impact on your experience. Your feedback means the world to us!”


Verified
5/5

2024-11-08

Awesome

"Easy to place our order in "


Rep reply posted 2024-11-14
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found our ordering process easy and enjoyable. Your feedback means a lot to us! We're here to make your experience as smooth as possible, and it’s great to know we’re hitting the mark. Looking forward to serving you again soon!”


Verified
5/5

2024-11-04

always in stock

"great prices, exceptional service and prompt delivery"

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Rep reply posted 2024-11-06
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Wow, thank you so much for your amazing 5-star review! We're thrilled to hear that you find our stock always available, appreciate our great prices, and value our exceptional service and prompt delivery. Your support means the world to us, and it inspires our team to keep delivering the best for our customers!”


Verified
5/5

2024-11-03

my first

"it was easy to navigate just costly. "

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Rep reply posted 2024-11-06
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our site easy to navigate. We appreciate your feedback regarding pricing, and we strive to provide the best quality products. Your support means the world to us, and we’re here to help you find everything you need!”


Verified
5/5

2024-10-23

Supplies

"Good you had what I needed. Does Medicare help pay for supplies?"

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Rep reply posted 2024-10-25
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your fantastic 5-star review! We're thrilled to hear that we had what you needed! I'm sorry but we do not accept medicare, but it's best to check with your specific plan for the details. We're here to assist you with any other questions you might have!”


Verified
1/5

2024-10-23

Need a new website

"request for a log in refuses to log you in or email a code. Bad website customer interaction!"

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Rep reply posted 2024-10-25
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“I'm sorry to hear about the difficulties you're experiencing with our website. We understand how frustrating it can be when you're unable to access your account or receive the necessary login assistance. Your feedback is important, and we take it seriously. Please try clearing your browser's cache or using a different browser, as this can sometimes help. If you're still having trouble, feel free to reach out to our customer support team directly, and we will assist you in getting logged in. Thank you for your patience as we work on improving your experience.”


Verified
4/5

2024-10-05

Ok

"Kinda high price only last me couple of weeks"

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Rep reply posted 2024-10-07
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for your feedback! We're thrilled that you chose Shop Ostomy Supplies for your needs. We understand that pricing can be a concern, and we're always working to provide the best products and value for our customers. If you have any questions or need assistance finding more affordable options, we’re here to help! Your satisfaction is important to us!”


Verified
4/5

2024-10-03

Catchy would be aheasive remover

"Great wipes that protect, heal and clean. Thank you Safe and Simple!!"


Rep reply posted 2024-10-04
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you love our product! It's great to know that our wipes are making a positive difference for you by protecting, healing, and cleaning. Your support means the world to us, and we can't wait to continue providing you with top-notch supplies!”


Verified
5/5

2024-09-22

In & Out

"Easy to search what you want and a breeze to checkout"


Rep reply posted 2024-09-24
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for your fantastic 5-star review! We're thrilled to hear that you found our website easy to navigate and that the checkout process was a breeze for you. We strive to make shopping as smooth as possible, and your feedback means the world to us! Happy shopping!”