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Product & services pricing
3.40/5
Chance of future purchase:
3.82/5
Shipping & packaging:
0.00/5
Customer service:
3.75/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-01-14

Always Expedient

"Ordering and shipping is very quick and easy"


Rep reply posted 2024-01-16
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2024-01-13

Adhesive Remover Spray

"Easy and good. 1st order, checking out how efficient you are"

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Rep reply posted 2024-01-16
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs."”


Verified
4/5

2024-01-10

SUPPORT ME!

"I CANNOT GIVE AN OPINION UNTIL I RECEIVE MY PRODUCT AND TRY IT OUT! "

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Rep reply posted 2024-01-11
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for reviewing us! We appreciate your response and can't wait to know more about your shopping experience. If you have any concerns or need assistance, please don't hesitate to reach out to our customer support team at 866.316.0162 or you can also use our Live chat option from 8 AM to 8 PM EST.”


Verified
4/5

2024-01-10

Great sire

"Easy to navigate website "

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Rep reply posted 2024-01-11
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
1/5

2024-01-06

Sucky serv

"Website ****, doesn’t work. Zero customer service or support. I will never use again"

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Verified
5/5

2024-01-06

Easy website to use.

"Easy to use website. Good variety of products"


Rep reply posted 2024-01-11
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that you found our website easy to navigate and that you were pleased with our prices and shipping options. We appreciate your support and look forward to serving you again in the future.”


Verified
4/5

2024-01-05

"I had trouble placing order."

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Rep reply posted 2024-01-11
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“We apologize for the difficulties you encountered while trying to place your order. It can be frustrating when technical issues prevent a smooth checkout process. We appreciate your feedback and we will certainly look into this issue to ensure that it doesn't happen again in the future. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team at 866-316-0162, Monday through Friday from 8:00 AM EST to 8:00 PM EST, or you can also use our Live Chat option.”


Verified
5/5

2024-01-05

Easy to use site

"The site was easy to use and I found the product we wanted at a good price."

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Rep reply posted 2024-01-11
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are happy to hear that you found the product you wanted on our website. At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-01-03

Best customer service ever

"My ostomy is only temporary but when I tell you this is the best customer service experience I have ever had. Ordering is simple and even if you chose standard shipping you get your needed supplies well before the quoted 5-7 business days which was important because I'm a war vet that sometimes experience a lapse in memory and have waited until I had 2 pouches left before I remembered to order more and they arrived well before I had to use my last one. "


Rep reply posted 2024-01-04
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for taking out time to review us! We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for choosing HealthProductsforyou!”


Verified
4/5

2024-01-02

"Some trouble filling form on iPhone after saying same address as billing. Otherwise ordering seemed fine."


Verified
5/5

2023-12-18

extenders

"great product, easy to use site. Quick delivery."

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Verified
5/5

2023-12-18

"You should be billing my insurance. "


Verified
5/5

2023-12-16

FINALLY FOUND WHAT I WAS LOOKING FOR

"THE VA DOES NOT HAVE A FULL SCROTAL SUPPORT AND YOU DO. FINALY FOUND A COMPANY THAT HAS THEM UNFORTUNATELY THIS WILL BE MY FIRST AND LAST ORDER DU TO YOU NOT HAVING FREE SHIPPING."

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Verified
5/5

2023-12-14

"Easy to order. Nice web she. "

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Verified
5/5

2023-12-11

Easy Website

"I found my product type quickly and checkout was easy."