"Excellent selection and quality!"
"New to this type of on line shopping. A lot to learn"
"I placed two orders with you, i have only received one.Can you check and see what happen to the second one."
"Not very user-friendly in trying to create an account. These stupid pictures to prove you are human are outdated and extremely annoying. Also, when I first attempted to create an account, even though I'd corrected the missing information (my email address, which was accurate) it would not get past it. I ended up creating the account in my husband's name (who is actually the ostomate)."
"First time customer. With the discount code I saved about $20
Over Walmart.com
I would like an update regarding this order please. Can you provide a tracking number?"
"Easy to buy and good items"
"Hard to find and remember what you need."
"Website was easy to navigate and ordering was a simple breeze! I love finding new websites that have what we need. Thanks!!"
"It’ was easy to find. And y’all carry everything I would ever need"
"Pretty much normal. Seems like a good price. Website trouble starting an account after already ordered once without an accont"
“Thank you so much for your review! We are thrilled to hear that you found our prices to be good and that you were able to place an order with us. We apologize for any trouble you experienced with creating an account on our website. If you need any assistance in the future, please don't hesitate to reach out to our customer support team. We appreciate your feedback and hope to serve you again soon!”
"Easiest ordering process for Ostomy supplies i've ever experienced. 10/10"
“Thank you for taking the time to share your valuable feedback.
At Ostomy supplies, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"being old it took me a while but otherwise ok."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Cost is sky high, never get a coupon on the day I need to order.... "
"would really rather have Kayra 5 paste."
“Thank you so much for your amazing 5-star review! We truly appreciate your feedback and we're thrilled to hear that you love our products. We understand your preference for the Kayra 5 paste and we'll definitely take it into consideration. Your satisfaction is our top priority and we are committed to providing you with the best possible experience. Thank you again for choosing Shop Ostomy Supplies!”
"site ok wish i coul get product quicker"
“Thank you so much for your review! We're thrilled to hear that we had what you needed and that you found our site okay. We appreciate your feedback about wanting to receive your product quicker and we'll definitely take that into consideration. We're grateful for your support and hope to serve you even better in the future!”
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:
“Thank you so much for your amazing 5-star review! We are thrilled to hear that you found it easy to navigate our website and that we carry everything you could possibly need. Your satisfaction means the world to us. If you have any further questions or need any assistance, please don't hesitate to reach out.”