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Product & services pricing
4.19/5
Chance of future purchase:
4.38/5
Shipping & packaging:
0.00/5
Customer service:
3.60/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-09-19

awesome!

"no hassle - quick and easy..."


Rep reply posted 2023-09-26
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Wound Care customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,

Team Shop Wound Care!”


Verified
5/5

2023-09-15

Great selection of products!

"The Shop Woundcare site is very user-friendly and has a wealth of products for any type of medical need. The price of items is very reasonable and I can find products that are not available in regular local stores. A great website for all one's medical needs."

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Rep reply posted 2023-09-26
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Wound Care customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,

Team Shop Wound Care!”


Verified
3/5

2023-09-15

"Postage amount changed after i entered order."


Verified
5/5

2023-09-14

Great selection of medical supplies.

"Ordering process is very fast and efficient."

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Rep reply posted 2023-09-26
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Wound Care customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,

Team Shop Wound Care!”


Verified
2/5

2023-09-11

"Your web site is awlful to deal with "


Verified
5/5

2023-09-07

Fast

"Was easy to find the product I needed."


Rep reply posted 2023-09-26
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Wound Care customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,

Team Shop Wound Care!”


Verified
5/5

2023-09-03

Finding what I need in wound dressings

"Our home case nurse introduced us to a super absorbent product to dress wounds with a lot of drainage. I was able to find it on this site, as well as less costly alternatives. Trying out some alternatives now. Shipping was fast, and as estimated."


Rep reply posted 2023-09-05
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Woundcare, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Woundcare”


Verified
4/5

2023-09-02

Done

"I ordered and would like to answer my phone."

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Verified
5/5

2023-08-31

"nice experience. very reasonable prices"


Rep reply posted 2023-09-01
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop wound care, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop wound care ”


Verified
5/5

2023-08-29

Great

"Found what I needed, very quickly. "


Rep reply posted 2023-08-30
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Woundcare, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Woundcare”


Verified
5/5

2023-08-22

Wound in need

"Quick simple easy process the only thing I couldn't find was a simple silver gel"

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Rep reply posted 2023-08-23
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback. Please call us at 866-316-0162 or 203-616-2850 Monday through Friday from 9:00 AM EST to 5:30 PM EST and a customer service agent will take care of your needs.

At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Wound Care”


Verified
5/5

2023-08-25

Only product that works

"I have tried many products with bed sores. This is the only one that works. I have no discomfort when I use this product. I recently discovered it while hospitalized."


Rep reply posted 2023-08-30
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Woundcare customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Woundcare”


Verified
4/5

2023-08-25

"Too much time in check out using credit card.


"

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Rep reply posted 2023-08-30
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Woundcare, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Woundcare”


Verified
5/5

2023-08-24

Woun

"Easy web site with multiple dressings and bandages."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2023-08-26
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop wound Care”


Verified
5/5

2023-08-23

Everything I needed

"Wound clinic nurses use these products and recommended them. I have been very satisfied with everything I have used and the prices are better than our local pharmacies. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-08-26
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Woundcare, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop wound care”