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Product & services pricing
4.19/5
Chance of future purchase:
4.38/5
Shipping & packaging:
0.00/5
Customer service:
3.60/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-05-29

Mom's Wound care

"I thought this was the same as HPFY Medical Products that I had shopped with before, but you did not have a record of my contact information so that was confusing. Otherwise everything went very well."

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Verified
4/5

2023-05-27

Maken it doable

"I typed it it popped up ordered it and praying that it works Thank you folks!"

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Rep reply posted 2023-05-29
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Wound Care”


Verified
5/5

2023-05-26

"hAD PRODUCT IN HOSPITAL. BEING 85 YEARS OLD, IT'S WONDERFUL."


Rep reply posted 2023-05-27
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Wound Care”


Verified
5/5

2023-05-23

Great place to shop

"Always can find what I'm looking for."


Rep reply posted 2023-05-24
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Wound Care”


Verified
4/5

2023-05-22

"SOME PRODUCTS NEEDED WERE OUT OF STOCK."


Rep reply posted 2023-05-23
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for placing your order with us!

Due to the supply chain issues, our order volume has significantly gone up and as a result, some of our items are out of stock. In these times of unprecedented surge in demand, we are trying our best to continue to source products for you and will keep you informed of any backorder issues we face.

We want you to know that, as always, your health & wellness is our top priority.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

Thank you again,
Team Shop Wound Care”


Verified
5/5

2023-05-18

stuck on you

"easy to use website looking for surgical glue"


Rep reply posted 2023-05-19
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team HPFY ”


Verified
5/5

2023-05-08

haven't received my product

"I called and did not get an answer about where my product is or when it will be shipped"


Verified
5/5

2023-05-12

Wound Care Rocks

"This is a premier wound care Web site. The products and ease of use of the site are outstanding."

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Rep reply posted 2023-05-13
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Wound Care”


Verified
4/5

2023-05-09

New cu

"Placing order was tough as I have no landline phone so I didn’t know what to put in the box. Took me a long time mm"

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Verified
1/5

2023-05-09

"could not purchase what i wanted"


Rep reply posted 2023-05-11
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Shop wound care, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Shop wound care”


Verified
4/5

2023-05-07

"Very easy ordering. Great prices."

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Verified
5/5

2023-05-04

I'm to old for this.

"I like it 'cause it's late night and there is no pressure. I know what I want and order it."

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Rep reply posted 2023-05-04
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Wound Care”


Verified
5/5

2023-04-23

Easy to Shop

"Good selection at competitive prices."

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Rep reply posted 2023-04-27
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Shop Wound Care


Verified
5/5

2023-04-20

new location

"Quick and easy ordering! "

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Rep reply posted 2023-04-27
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Shop Wound Care


Verified
5/5

2023-04-16

Peritoneal dialysis catheter film

"I am on the peritoneal Dialysis at night while I sleep. I have a catheter in my stomach cavity and this shield is the most comfortable I have found. It is light weight, flexible, protective and easy to apply."


Rep reply posted 2023-04-27
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Shop Wound Care