"I have ordered from here before and find your prices great. You have a great assortment of items. "
"Was looking for a difficult to find product and was pleased to find it here."
“Thank you so much for your fantastic review! We're thrilled to hear that you found the hard-to-find product you were looking for. It's always our goal to provide those special items that can be tough to locate elsewhere. We appreciate your support and are excited to help you again in the future!”
"I need these supplies and I'm all out of supplies. I'm so glad you were able to help me out of a jam."
“Wow! Thank you so much for your amazing 5-star review! We’re thrilled to hear that we could help you get the wound care supplies you needed right when you needed them. It's our mission to support our customers, and your feedback makes it all worthwhile. We’re here whenever you need us again!”
"Great price for an amazing product."
“Thank you so much for your fantastic review! We're thrilled to hear that you're satisfied with your purchase and found our product to be an amazing value. Your support means the world to us, and we can't wait to serve you again!”
"Good variety of skin wound products"
“Thank you so much for your fantastic review! We're thrilled to hear that you appreciate our variety of skin wound products. It means a lot to us that you found exactly what you needed! Your support inspires us to keep providing the best options for our customers. Happy healing!”
"First time shopping with Shop Wound Care.... they had everything that I needed. Website easy to use."
“Wow, thank you so much for the amazing 5-star review! We're thrilled to hear that your first shopping experience with Shop Wound Care was a success and that you found everything you needed. It’s fantastic to know that you found our website easy to use. We can’t wait to serve you again!”
"Customer Service showed excellent service in identifying a problem with product being discontinued!"
“Wow, thank you so much for your amazing review! We're thrilled to hear that our customer service team was able to assist you effectively with the discontinued product issue. Your satisfaction means the world to us, and we’re always here to help with any concerns you may have. We appreciate your support and look forward to serving you again!”
"Had trouble with the website working took forever to get order placec"
“I'm sorry to hear that you experienced difficulties with our website and faced delays in placing your order. We understand how frustrating that can be, and we appreciate your feedback. If you continue to have issues or need assistance with future orders, please reach out to our support team. We're here to help!”
"I tried to login with my email and password and your site just froze. I finally had to login with Google. Otherwise, everything was fine."
“Thank you for your feedback! We're thrilled to hear everything else was fine with your experience! We're sorry to hear about the login issues you encountered—our team is definitely looking into this to make it better for you and all our customers. We appreciate you bringing it to our attention and for using the Google login as a workaround! Your support means a lot to us!”
"Easy to place order without signing up. Great prices, too"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our prices great and enjoyed the convenience of ordering without the need to sign up. Plus, free shipping is always a bonus! We appreciate your support and can’t wait to serve you again soon!
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"Site poped ro ight up, had what I wantred and easily filled out the order."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our site easy to navigate and that you could quickly find what you needed. Your positive experience means the world to us, and we can't wait to serve you again!”
"LOOKED EVERYWHERE ONLINE AND FOUND SMITH & NEPHEW THE CHEAPEST SO FAR.
Also, this product helped immensely in healing my wound."
“Wow! We're so thrilled to hear that you found the Smith & Nephew product at such a great price and that it helped your wound heal! Your feedback means the world to us, and we're so happy we could meet your needs. Thank you for sharing your experience!”
"I've purchased through you online store in the past, everything has already been satisfactory."
“Wow, thank you so much for your amazing review! We're absolutely thrilled to hear that you found our online store easy to navigate and that your previous purchases have met your expectations. Your continued support means the world to us, and we can't wait to serve you again in the future!”
"Prices r ok but to much for shipping "
“Thank you so much for your 5-star review! We're thrilled to hear that you're satisfied with our products. We understand that shipping costs can be a concern, and we appreciate your feedback. We strive to offer the best prices while ensuring your orders arrive quickly and safely. Your support means the world to us!”
"Hard time checking out did not receive email to reset password"
“Thank you so much for your feedback! We're thrilled you chose Shop Wound Care but are sorry to hear about the checkout trouble and password reset issue. Your experience matters to us, and we're here to help! If you need assistance, please reach out, and we'll get everything sorted out for you. We appreciate your support and hope you enjoy your shopping experience with us!”
A rep from Shop Wound Care, HPFYCustomerCare, has responded:
“Thank you so much for your wonderful review! We're thrilled to hear that you love our prices and variety! Your support means the world to us, and we can't wait to continue serving you with even more fantastic products in the future!”