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Product & services pricing
4.19/5
Chance of future purchase:
4.38/5
Shipping & packaging:
0.00/5
Customer service:
3.60/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-10-21

Excellent product

"Couldn’t find a better price anywhere."

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Verified
5/5

2022-10-20

easier than walmart

"I have been trying to order for 2 days with walmart. com only to find out they were out of stock and unavailable! thank you so much for the speedy website looking forward to future purchases
"


Rep reply posted 2022-10-20
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-10-17

Saved me from a double order

"Customer service was on their A game. I mistakenly made an order without expedited shipping. Had to make another order with the correct shipping. They spotted the identical orders and canceled the 1st one and my order arrived in 2 days. AWESOME!!!"

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Verified
5/5

2022-10-16

Easy

"Very good, I hope to order more in the future "

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Verified
3/5

2022-10-15

Hardup

"Ok but tried to put on card and wanted coupon and I wanted it but registration "

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Rep reply posted 2022-10-17
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
3/5

2022-10-14

Med Wound Sepplies

"No means in which to expedite shipping..."


Rep reply posted 2022-10-17
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2022-10-12

Products work great

"Purchasing was easy and fast."

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Rep reply posted 2022-10-13
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-10-12

Fantastic Prices

"These bandages are fantastic and make life so much easier for my Dad."

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Rep reply posted 2022-10-13
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
2/5

2022-10-11

Trouble ordering........

"Website has changed and made more difficult to navigate. Please revise."


Rep reply posted 2022-10-11
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2022-10-09

Confident and save.

"I like the convenience of your service and have had good results with the products. Thank you"

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Rep reply posted 2022-10-13
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-10-09

Great

"Easy to find items I wanted and check out was easy too "


Rep reply posted 2022-10-13
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
1/5

2022-10-07

web site needs help

"website needs help just call customer service"

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Rep reply posted 2022-10-10
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2022-10-06

"I have been very pleased with your company and the helping hands that y'all have given me! I am also happy that I found this company that has been SO helpful!I will always order from you!Thank you again for being the only one who has what I need a!I the time!"


Rep reply posted 2022-10-06
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
1/5

2022-10-03

Misleading!

"You sent me an email saying I had $64.02 rewards. Your order page said I had a $64.02 reward and there is a $50 max reward. I got a $28.12 credit. I spent at least 20 minutes with the online chat to find out that there is a 25% max. There is a link to check the rewards policy. It doesn't work. I got a server error. Your prices are good, and my orders are always correct. Misleading people can make them upset even if you have good prices. Your marketing people are morons. Sending more than one email a day makes you look stupid because they have different discount percentages,. I got two on Christmas day with two percentage discounts. Things like that make people think you don't want their business.
"

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Rep reply posted 2022-10-05
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
Thank you for shopping with HPFY / Store.

Hello,

Thank you for taking the time to share your valuable feedback.

We apologize for any inconvenience caused.

We run different promotions every few weeks and there is a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.

At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

As a reminder, rewards can be used on any purchase up to 6 months from the date of the transaction in which the rewards were earned. For more information on our Reward Dollar Program, please visit -https://www.healthproductsforyou.com/rewarddetails.html

Thank you,
Team HPFY”


Verified
5/5

2022-10-03

Satisfied with Purchase

"Very quick and fast delivery"

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Rep reply posted 2022-10-05
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY