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Product & services pricing
4.19/5
Chance of future purchase:
4.38/5
Shipping & packaging:
0.00/5
Customer service:
3.60/5
Return/Replacement policy:
0.00/5

Verified
4/5

2022-11-29

"Hit last rating in error. I did not interact with anyone from Customer Service. "

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Verified
5/5

2022-11-28

"this product is the only 1 I have found that actually keeps my husband from getting bed sores "


Verified
3/5

2022-11-28

Perks

"I am very frustrated after placing my order today. I could not redeem the 15% off coupon. I did see that some restrictions applied, but could not find anything out about those restrictions anywhere! I live on a fixed income and need to save wherever I can. Perhaps I can find another online Wound Care
company that does not play the bait and switch game
"

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Rep reply posted 2022-11-30
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

We apologize for any inconvenience and regret that the coupon code did not work for you.

We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,

Team HPFY”


Verified
5/5

2022-11-25

easy to use

"Found the product is was looking for."

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Verified
4/5

2022-11-19

Shipping will kill you

"The shipping charges still seem extremely high, but when you need something no one else carries, you bite the bullet."

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Verified
5/5

2022-11-17

Excellent Website for all your Wound Care Needs!

"Easy to navigate tabs, fast checkout, and reasonable prices! Will definitely come back again!"

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Rep reply posted 2022-11-17
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-11-16

Customer Care help and reviews to .

"Everything that I buy from them is great and the shipping is quick to. "

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Rep reply posted 2022-11-17
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
4/5

2022-11-16

"I deleted an item due the the delivery charge. It was Ridiculously high. "

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Rep reply posted 2022-11-16
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was too high for you.

Shipping rates depend on the size, weight, start location and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of shipping process.

We do run promotions every few weeks for reduced price shipping. It may fluctuate for certain products and location. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,

Team HPFY”


Verified
3/5

2022-11-15

Supply1115

"As expected from previous purchases. Hassle free shopping"

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Rep reply posted 2022-11-16
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2022-11-15

An acceptable price for a very good product

"After shopping several sites this was a breeze, and the price was very good. We needed a product carried by Wound Care and found the price acceptable."

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Verified
5/5

2022-11-14

Awesome site and service

"Very easy site to maneuver. Check out is quick and easy."


Verified
5/5

2022-11-09

"Small orders will cost twice the cost of the product. Will most likely not use again due to this. "

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Verified
4/5

2022-11-09

"Higher price yhsn anyone rlse"

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Verified
5/5

2022-11-08

Great site for wound care products!

"Easy ordering and fast delivery! "

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Rep reply posted 2022-11-08
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
5/5

2022-11-07

purchase

"I purchased an item online. The process was simple. I will not receive the merchandise for several days, so I do not know if I will get what I ordered."


Rep reply posted 2022-11-08
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we hope to meet your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team HPFY