"I can't find cloth first aid tape at the local drug stores, but they had it! And with many different options. Plus gauze rectangles/squares in many sizes. I love it!"
"Always able to find what I need, and easily."
"Found it quick and ordered quick....."
"Will await delivery and evaluate experience at that time . Thanks"
"it was very easy to find what I needed. The recommended products will be used on a trial basis to see what works best, so I'm glad small quantities can be ordered."
"Confused about your website kept losing my information. Created it 3 times."
"really hard to create an account. Gave up "
“Hello,
We apologize for any inconvenience you experienced while creating your account.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"I am a retired Nurse Practitioner. I started as a nursing assistant then to LPN then to RN then to an ARNP. I have had much experience with wound and skin care issues. It was nice to see all the needed supplies all in one place. Thank you for that. I will be a returning customer."
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shopwound care, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Shop wound care”
"Putting the product name in the search box identified those items I wanted to purchase."
"Very easy to use website!"
"Your website is NOT user friendly!"
“Hello,
We apologize for any inconvenience you experienced with our website.
We truly value your feedback. At HPFY customer satisfaction is of utmost importance and your feedback helps us work towards it.
We appreciate your patience and assure you of a better experience with us in the future. If there’s anything else that we can help you with, please feel free to reach out and we would be more than happy to assist in any way.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY”
"Knew about Remedy and needed to get my Quick N’’ Easy"
"OK DO NOT WANT TO LEAVE ANYTHING!!!!!!!!!!!"
"I really appreciate the senior discount!"
"Pricing great. Shipping not so good. It alsmost cost more to ship this item then it item itself cost. Unfortunately when you find something that works you pay the high shipping cost."
A rep from Shop Wound Care, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop wound care, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Shop wound care”