"Very easy to find and at a good price"
"Great customer experience."
"PayPal excepted charge 2 times but order would not complete. Had to change to credit card to get order to complete. So I don’t know if I’m getting 3 orders or 1??"
"Very easy to find what I needed and order it."
"I found it difficult to locate what I was looking for, and to understand exactly what I was looking at. I'm still not sure I will get what I think I ordered."
"You guys came up in a Google search, and after looking at several sites for Sterile Saline I was surprised at the cost, and so many backorders and it was frustrating. So when I found you guys you had/have the best price and reasonable shipping rates! I'll definitely seek you out when I need more medical supplies! Thank you!!"
"like everything else when on fixed income prices go up it hurts."
"The products themselves are excellent. I believe that the shipping cost is too high. If shipping was less, I would shop here more.."
"It’s wonderful for rashes!!"
"I couldn't find the 3m multipore surgical tape in a smaller quantity and was so relieved to find it here and at a great price. It's the only tape that keeps my baby's NG feeding tube in place. Grateful for this shop!"
"The selection of products was outstanding"
"shipping fee is extraordinarily high. costs more than my purchase! "
"I hope this company helps my Mom gets the supplies she needs with less headache than other methods we have tried."
"simple to use website and quick response."
"Have your product many years ago and very satisfied. "
A rep from Shop Wound Care, HPFYCustomerCare, has responded:
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
We have only one order#1734507 with you which has been shipped.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”