ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.19/5
Chance of future purchase:
4.38/5
Shipping & packaging:
0.00/5
Customer service:
3.60/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-08-13

Dee

"Very easy to find and at a good price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-08-13

Good

"Great customer experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2022-08-13

Semi satisfied!!

"PayPal excepted charge 2 times but order would not complete. Had to change to credit card to get order to complete. So I don’t know if I’m getting 3 orders or 1??"


Rep reply posted 2022-08-31
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

We have only one order#1734507 with you which has been shipped.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2022-08-12

"Very easy to find what I needed and order it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2022-08-12

Hard to find

"I found it difficult to locate what I was looking for, and to understand exactly what I was looking at. I'm still not sure I will get what I think I ordered."


Verified
5/5

2022-08-11

Wow Great Price

"You guys came up in a Google search, and after looking at several sites for Sterile Saline I was surprised at the cost, and so many backorders and it was frustrating. So when I found you guys you had/have the best price and reasonable shipping rates! I'll definitely seek you out when I need more medical supplies! Thank you!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-08-11

expensive

"like everything else when on fixed income prices go up it hurts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-08-11

Products great, shipping not so much

"The products themselves are excellent. I believe that the shipping cost is too high. If shipping was less, I would shop here more.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-08-11

Sup

"It’s wonderful for rashes!!"


Verified
5/5

2022-08-10

Thank you!

"I couldn't find the 3m multipore surgical tape in a smaller quantity and was so relieved to find it here and at a great price. It's the only tape that keeps my baby's NG feeding tube in place. Grateful for this shop!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-08-09

excellent

"The selection of products was outstanding"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2022-08-09

"shipping fee is extraordinarily high. costs more than my purchase! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-08-08

Thanks!

"I hope this company helps my Mom gets the supplies she needs with less headache than other methods we have tried."


Verified
5/5

2022-08-08

easy peasy

"simple to use website and quick response."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2022-08-06

"Have your product many years ago and very satisfied. "