"Haven't tried these patches yet so I can't rate them..."
"I have moved since my last order and it kept pre-filling the form with my old information. Hopefully I will get my order to my current address."
"Big drop in satisfaction with this feedback section. REQUIRED?"
“Thank you for taking the time to leave a review! We appreciate your feedback and will use it to improve our services. Your opinion matters to us, and we are committed to providing the best experience for our customers.”
"u did not give me my 10 percent discount"
“Thank you for sharing your feedback with us.
We apologize for any inconvenience caused by the restriction on using coupon codes and free shipping on the same order.
We intend to provide the best possible prices for our customers, and unfortunately, this policy helps us maintain those prices. However, we understand your frustration and will consider your suggestions for future improvements. If you have any other questions or concerns, please don't hesitate to reach out to our customer support at 866-316-0162, Monday through Friday from 8:00 AM EST to 8:00 PM EST, or you can also use our Live Chat option.”
"It was ez to use website
Great job "
“Thank you so much for your amazing 5-star review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"I needed more adhesive pads to go under a brace. They have them and send them out quickly."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Quick and easy. Dressing supplies are just as ordered"
“Thank you so much for your amazing 5-star review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"You ask for much information for a purchase"
"Easy shopping, starting an account and paying. Excellent Transaction.
Free shipping makes the deal even sweeter.
"
“Thank you for your amazing 5-star review! At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"very good product and service."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"DIFFICULT TO NAVIGATE YOUR WEBSITE TO MAKE PURCHASE"
"You had the product I was searching for a reasonable price. Your website was easy to navigate through and easy to place my order. I can’t address speed of shipping yet. But my expectations are high."
“Thank you so much for your amazing feedback! We're thrilled to hear that you found our website easy to navigate and that you were pleased with our prices and shipping options. We appreciate your support and look forward to serving you again in the future.”
"Found what I wanted quickly. Great selection of sizes!"
“Thank you so much for your amazing 5-star review! We are happy to hear that you found the product you wanted on our website. At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"I shopped for wound care for an elderly bedridden person. The variety of products is tremendous! However the irfer has nit shipped. Communication is fine but still waiting ..,"
"Just on Dialysis and was told not to take a bath. I have worked in the medical
field for a long lime. I knew there is away to a bath and not get wet. I ordered
these shields to put over the port so it will not get wet."
“Thank you so much for your amazing 5-star review! We are happy to hear that you found the product you wanted on our website. At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
A rep from Shop Wound Care, HPFYCustomerCare, has responded:
“Thank you so much for reviewing us! We appreciate your response and can't wait to know more about your shopping experience. If you have any concerns or need assistance, please don't hesitate to reach out to our customer support team at 866.316.0162 or you can also use our Live chat option from 8 AM to 8 PM EST.”