"Amazing!
You have no idea how friendly this company is. I now go out of my way to recommend this company to everyone I know.
All I want is to see this company grow. Flock to this seller. You won't ever be disappointed."
"Very satisfied with ordering and (international) shipping, even arrived earlier than expected. S/H was more expensive than what I would have liked, but that's not the vendor's fault. Also, good variety of products from this store. Will (and have done) more shopping from this store in the future."
"What a great experience. Product came in perfectly, adn exactly what I ordered. Very fast shipping.
Ordered a Thermalright LGA755 Bolt-Though cooler mounting mechanism. What I don't understand is why the product came in one of those Zip-loc plastic bags and not in it's retail Box. Nowhere did it say it wasn't Retail. I'm missing the instructions, but I can figure it out.
Other than that, perfect."
"Good prices, somewhat competitive with other retailers. AMAZINGLY honest shipping prices (and it's 2-3 Day shipping to boot!) Hands down one of the better e-tailers I've used in a while. Their site is easy to navigate and each item includes up-close pictures and thorough explanations. The best part is that their checkout process is hassle-free and by far the simplest I've used.
My order consisted of a Thermalright HR-05 (14.95), the upgraded mounting kit (5.00), and a Delta 60x10mm Ultra Quiet Fan 3-Pin connector w/ wire braiding option (7.95). With $7.00 USPS Priority 2-3 day shipping, the total ended up being $35.90. This is not bad when other places were asking for $5-6 more for the products alone with some items not in stock. What really floats my boat when it comes to online purchases is the cost of shipping and the expected wait time - the cheaper the cost and the shorter the wait time, the better.
I do plan on doing business with them more often."
"I mistakenly ordered an extra of one item and Gary took care as soon as I notified him of my mistake. I couldn't be more pleased with his service even though my order was a pretty small one. Gary certainly has my future business."
"Sidewinder is the first international shop I have ever dealt with. Firstly I placed my order and forgot to get some tubing. Emailed off to them and it was fixed straight away. Secondly They had run out of a particular radiator I had purchased. Gary offered to do the next size up for free, I just paid for the additional shipping. Third, I received the order to Australia in 4 days from ordering. I would highly rec this retailer to anyone planning to buy online. Very Professional A++"
"When I ordered a fan from Sidewinder they were very helpful in answering any questions I had.
Communication was Very good and professional. I received my order when promised and I might add it was well packaged. This is a A+++ Company. Thank you Sidewinder."
"Excellent service, order processing and follow-up. Timely and always courteous. Will purchase again in the near future as I upgrade. Highly recommended."
"Great Customer Service Oriented people here at Sidewindercomputers.com, Reliable and Dependable.
Will make my next PC mod purchase from here.
Many Thanks,
Mike D."
"Excellent job!
I'm living in Russia, so main problem was that very few shops are willing to work with my country. But for Sidewinder it was no trouble. Delivery costs is calculated automatically which is very convenient. So I just put everything in the cart, choose delivery method and payed with PP. Next day my order was shipped and in just 4 days it arrived in Russia.
Purchasing overseas with with Sidewinder is not harder then in local shops. Should I tell that everything was carefully packed? Well it was.
PS Personal thanks for Gary Stofer and sorry for my english :) "
"Even though this was a nightmare / really sloppy, I managed to find the item. The shipping box was Beaten up and in terrible conditions, but inside the packaging was good, so it looks like is not broken. I guess that's got to count for something. Is a shame the seller chose to make me go through all these problems, instead of just simply claiming the misplaced item back, and reshipping the order.
"
"Sidewinder has been probably the best online retailers I have ever dealt with. They ship faster than any other e-tailer, AND their prices are very good. One year they sent me a handwritten Christmas card...."
"I placed an order for this fan noonish on Friday, not expecting to get it for about a week, and instead got it Monday. Great service, great price, and product exactly as ordered. I'll definitely be buying from them again."
"Website very nicely laid out, easy to follow and search for products.
Superb packaging, items cushioned well, not even the slightest sign of damage.
Reasonable postage and handling fees. Excellent postage time and processed on the same day with email updates. (Item posted to rural Australia.)
Definitely would go back and shop again!
"
"First all, the shipping is SUPER fast.
Ordered on 03/27, processed on that day and received via USPS on 03/28.
Second, Shipping fee is very competitive. I can choose USPS shipping method to save the money, most stores don't have an option of USPS or its rate is even higher than UPS/Fedex.
Last but not least, they processed the order promptly. Got email notice of the shipment.
Will definitely do business again.
And yes, I just placed another order.
"