"We spent around $1,000 on decals here when we first opened our rural, nonprofit animal shelter. Three years later, I ordered a new decal for our front door, for $187, because our days/hours had changed.

When applying it, the “W” in “Wednesday” didn’t come off the backing cleanly. I messaged via the website to ask if we could order a replacement “W.” Received a call from customer service saying no, that wasn’t possible. I asked if we could just order and pay for a W. No, they couldn’t guarantee the size would be the same. (Seriously?) Re-purchasing the entire decal was my only option. The representative then agreed to “ask the team” if there were other options.

*Three weeks later* I got a call back saying nope. I was welcome to reorder and pay for the entire decal again, or to add a “W” onto a “future order.” (Ah ha! So it CAN be done.)

The representative then suggested I “create” a W myself — from duct tape.

We quite literally can’t afford to repurchase the decal (our operations are supported solely by donations), nor would I want to at this point, even if we had enough money on hand. I recommended Signazon to colleagues in animal welfare who were remodeling their facilities. I will no longer be doing so.

If this is the way they treat customers who have spent $1,000, I encourage everyone to be wary."

"NEVER USE THIS COMPANY !!! ITS A SCAM!!!
I paid for signs and they were never delivered, NO REFUND, NO CUSTOMER SERVICE, I just paid for nothing. LIARS AND THIEVES!!!

NEVER USE THIS COMPANY !!! ITS A SCAM!!!

NEVER USE THIS COMPANY !!! ITS A SCAM!!! "

"I ordered four fairly large decals from signazon. I'm a technopeasant, so I struggled with the design feature. Johnathan was very diligent in helping me manage this. Mark helped me choose a product that served my purpose for a great price. The decals arrived about a week ahead of the promised delivery date (possibly because unbeknownst to me, I live in the same area as this company). The decals were perfect and really easy to hang. My only difficulty was that the print on my decals was white and so was the background, which made them a bit difficult to level. Overall, I was really pleased with my choice. Great products, great service, and quick turn around. I wish I could post a pic so you could all see my snazzy decals!"

"Because I was happy with customer service and the signs I ordered 2 years ago, thought I would use Signazon again.... BIG MISTAKE. There were issues from the start, to many to list, and then the car decals arrive.... it's embarrassing how blurry the lettering came out... I immediately contacted Signazon to see what could be done. Only thing they would/could do is give me 20% discount of my next order.... They didn't actually say the exact words; "you approved it so we don't have to do anything", but that's was the tone of the phone conversation...... In the beginning of this debacle, during a phone conversation with Mathew a Signazon Rep., he asked me "how many vans do you have"...
"

"I would just like to thank Johnathan for all his help and how he went the extra mile to assist with all my needs. I have and will continue to recommend signazon. "

"I was promised a refund by Salesperson Bryan Myers for a banner stand I never received in 9/2018, but then Simone from their Accounting Dept. reneged on that statement from Bryan, stating that she needed to escalate my issue to someone with authority in the company (even though he already got the clearance to offer the refund from someone with authority in the company, even by her own admission on the phone call). She/the company is dishonest, unreliable in their word and I will never recommend them or do business ever again with them. And, it is so sad, because Bryan himself was actually a pleasure to work with and the other items I did receive were actually well made, but this situation where I am still waiting to get my refund as of 11/15/18 has left a sour note with me."

"I did developed a cling with Signazon. The product came out fine except that it wasn't working on the surface that I was planning to apply on. I paid upfront for the full production and received y money back yesterday as requested.
Thank you Signazon for your service.
M Job"

"Do your due diligence and checkout this company thoroughly before making a purchase. Look at all of their complaints with the BBB and other online reviews. "

"This company has a good website and good a sales team. I ordered some signs and stands for my Sales business. The signs were good, however the stands were totally the wrong stand. I asked them to send me the correct stands, however they didn't carry it. They asked me to ship it back. It cost me $160 dollars to ship the items back to them and they wouldn't not refund me the cost of the stands nor the shipping cost either. All they are offering me is credit towards future purchase. It is a scam and I really don't trust them to do business with them ever again."

"Ordered "White" die cut decals for the windows of shop. Product received was not what was ordered. On July 3, 2018 ordered from Signazon a parking sign and three sets of die cut exact stickers in white to display store name/logo and hours. Total order was $325. The parking sign came out perfectly, no issues. However the Store logo and the hours were not correct. I had order die cut exact decals in white and the order confirmation confirms this. Somewhere in the production process the production staff took the liberty to change the color of the media to black. They claim is that it is because the artwork was in black. I however, did order a printed logo, I ordered die cut exact decals in white, not black. Perhaps they should have made a phone call before they made such an assumption? I received the order on about July 10th. I immediately called to report the error and was told that it was my mistake. The inside sales rep offer a 15% discount on a reorder for their error. I told him that this was not adequate, he said he would see what he could do and call me back. He never did. On July 13th, i called back and talked to Todd. He was very helpful and offered 50% discount off the reorder. Which, although it was their mistake, i was willing to take just to get it done. He said he would call me back when he set the cart up with the discount. I had to call him back on the 17th because i had not heard. He said he was waiting on approval from his manager, which i dont remember him saying the discount on the reorder was continguent on manager approval. He later got back to me saying the manager only approved 25% discount. I told him that this was not satisfactory. I have an order confirmation showing that i order white die cut exact decals and I got black. He said his hands were tied and offered to set up the cart with the reorder at 25%. I informed Todd via email that I not satisfied with this and we needed to find a different solution. I have not heard back from the company. It has been a very frustrating process. We were excited to get some new signage from Signazon and with hope of using them for addition sign and window applications. At the hint of a problem they are very standoffish. They did not return calls when they said they were going to and I had to call back multiple times to see where we are on resolution. I cannot recommend this company to anyone."

"The design tools were extremely helpful. Where my local print shops wanted several hundred dollars, I was able to do the work myself with professional-grade design tools for a fraction of the cost. "

"Very user friendly and customer service was the ****!"

"Other places will do it for $13/sign for 5, I found after signazon. If you garantee best price please refund ~$20 or so. https://www.supercheapsigns.com/builder"

"East to use and great designs!! "

"Love how user friendly your site is and the great quality of your work. This is my 2nd time using your services. "