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Verified
5/5

2005-09-21

"I bought the 120mm heatsink, 120mm fan, and a 80mm thermoresistor fan. All of the fans are amazing. The heatsink on the lowerst level (12dba) keeps my 3700 san deigo at about 93 degrees. All of these fans cannot be heard from 2 feet away and provide the best air flow I have seen. I have used antec, vantec, and thermaltake these SilenX are the best from now on I will only use SilenX. "

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Verified
5/5

2005-09-15

"I'm glad with my brand new SilenX fans, they are so quiet!. The shipping was very swift. I had a nice experience buying at SilenX and I am already planning my next buy.
"

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Is committed to quality products and services
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Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
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Verified
5/5

2005-09-13

"i found doing buisness with silenx corp. to be a very satisfying purchase. i expect to use silenx fans exclusively from now on even though they are more expensive because it's worth paying more for a truely quiet and reliable fan. i'm a very satisfied customer and will recommend silenx to anyone i know looking for high quality quiet fans."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
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Verified
4/5

2005-09-12

"fast shipping, great PC parts, it's very difficult to find those quiet PC solution in US"

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Verified
5/5

2005-09-11

"Fast shipping, kept notifed at every step of the ordering proces from acceptance to ship out to tracking number. Very professional company. Would buy from again anytime. 11 out of 10."

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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
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5/5

2005-09-02

"I ordered two fans from Silenx.com not knowing what to expect. From the time of my purchase, I had received very kind e-mails about the status of my order, until the order shipped. I'm completely satisfied with the custmomer service, and will definately buy from Silenx.com again."

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Overall quality of the company
Pricing of products and services
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Value the company offers
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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
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Being easy to reach
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Being knowledgeable
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Resolving problems
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Making decisions on their own
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Verified
5/5

2005-08-28

"By far the best quiet fans on the market.. Fans were delived 1 day earlier than the promise date. This is the second time I have used these fans and they are well built and last."

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Verified
5/5

2005-08-24

"Very high quality fans and very quiet! Didn't have a problem with my order."

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Verified
5/5

2005-08-21

"Shipped same day. Merchandise met expectations. Positive experience."

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Verified
4/5

2005-08-08

"I bought two 80mm 14db fans and a 120mm 14db fan. The fans are quiet. I owned Papst fans before this, I cannot quantify the difference in sound between Papst and SilenX, they are both nice.

I am fairly satisfied with the fans. The only reason I am not fully satisfied, is that at the time that I bought the fans (Nov 2004), it was not clear to me that they did not do RPM monitoring. This was disapointing given I expect most people who are looking for silence are quite interested in RPM monitoring.

I have been told that all of their line is now RPM monitoring capable. So I may buy some more...
"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2005-08-03

"Order promptly and accurately filled. Shipped next day. E-mails from Silenx communicated status all through the process. Very pleased with product & service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
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Making decisions on their own
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Being trustworthy
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Resolving problems
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Verified
5/5

2005-07-29

"I enjoyed myself here as always. Fans had a great dba/cfm ratio, and the included accesorries are top notch. Great stuff. This is my second order, and I'm quite pleased, cannot even hear the fans going, @ 12, 7, or especially 5 volts, yet the cfm's are always there as needed. Great stuff, thanks again."

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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
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Being easy to reach
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Verified
5/5

2005-07-20

"Everything went smoothly. The shipment was delivered on time, in good condition."

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Verified
5/5

2005-07-20

"Purchased these fans on recommendation of a friend. They are exteremly quiet and effective and I would suggest anyone looking for quiet, quality fans purchase them for their own system."

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
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Delivering products damage free
Ease of checking delivery status
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Making decisions on their own
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Verified
5/5

2005-07-19

"I have not yet installed your product but I'm more than confident in their ability to run silently."

Detailed Review Benchmark + -
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Pricing of products and services
Value the company offers
Is trustworthy
N/A
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Resolving problems
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