ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2018-03-19

Solar Sign Light

"The solar sign light of Silicon solar works really amazing. It helps my business extend hours of exposure and even got more exposure well into the night. This product helps me in many ways without spending more; It even operates at no cost so I don’t have to pay anything once purchased"


5/5

2018-03-14

Fast Delivery& Good products !!

"The Order processing was really very impressive .The shipment was done real quick and the received product is awesome. Had a Great experience ordering through Silicon Solar so would love to buy few more soon !!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-08-26

Great price and features on their solar pump

"Silicon Solar has the best solar fountain pump kit for a price that much lower than comparable ones that do not come with Silicon Solar's adjustable flow and run dry protection. This pump is more powerful than any I have owned. I ordered it on line and had delivery in less than one week."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2017-08-03

Don't buy from silicon solar

"I wish I read the reviews before I placed order from them.

http://davesgarden.com/products/gwd/c/5577/#b

silicon solar doesn't accept online order, must make a phone call to place an order and wait for paypal invoice, the conversion on the phone left NO proof of what they said or promised unless you recorded the whole conversation. Now they denied everything that they promised me and refused my return even the light doesn't work since day 1(of course full charged).

Please read the reviews before you purchase from them. Never recommend this company.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-07-26

Great Experience!

"One of the best renewable energy online store so far! I'm impressed about the service I got from the Sales and Customer Service Team! definitely I'll shop more soon! Thanks again and I appreciate the discount! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-07-11

Great Service! Excellent Product

"I purchase their Solar Sign & Flood Light with 120 LEDs W/ 3 Year Warranty
SKU: Genlight-12v-2X-V1 pump and I was impressed!! Kudos for Jerry your sale representative in assisting. I will purchase more in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2017-06-03

PathLight

"Purchased PathLight 12 watt several years ago. Light only worked for little over a year. Product has 5 year warranty. I contacted the service department at least 4 times and each time was promised a replacement. Now over a year and half later, still waiting for replacement. When I actually did get to finally talk to someone there, she promised me someone would contact me back within day or 2. Still no phone call.
The light was great when it worked. For a product over $500, I would give it less than 1 star rating AND service after sale is non-existent.
I will not purchase from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-30

Wow I'm so Impressed! Good Job and Keep It Up

"Hi-Silicon Staff,

I just would like to thank you for processing my order I received it not less than 5 days and I would like to commend your sales and customer service special Mention to Jerry who assists me and my husband on my order I'll make sure to order to you again soon
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-05

Thank you so much!!

"I ordered the 24V Aquajet as a gift for my mom i requested to have an overnight shipping as she would really like to have a pump on her waterfall. I was amazed the following i received my order and my mom LOVE it!!

Thank you again Silicon Solar will shop more with you soon!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-07-06

Great products !

"I recommend all of you once to have an experience of using siliconsolar products . We recently tried ordering couple of Solar Spot light & Flag Light 24 Ultra Bright LEDs ,sku is PatioPal-GS-SpotLight-24 and also a pump kit Solar Water Fountain Pump with Battery Backup – Aqua-jet Custom Kit 24V with Battery Backup ,sku is AquaJetCustom-Kit-24V-V2. They are really amazing .I also had got in touch with the Sales Team with polite and helping attitude towards customers to suggest the right products as per requirement. I loved the services of them.
Thank you team of Silicon-solar for suggesting me good products.

.


"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-07-05

Thank you for you superb service! Kudos Silicon Solar

"Very, very wonderful packaging. Outstanding delivery. Item was of first-rate quality. Pleasing packaging. Swift delivery. Accommodating representatives. Keep it Up! Thanks again..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-07-02

Great Service! customer very satisfied out here!

"I would like to commend Silicon Solar regarding about the replacement globe unit i received especially to Mafe who initially took my call.

Thank you very much for your help and speed response in resolving the problem. I appreciate your efforts an I extremely pleased with the results. Keep It Up!

Thanks Again
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-06-30

Silicon Solar is the best supplier of Solar Products.

"I am very satisfied with the Aquajet 24V and the GenLight 2X that I previously purchased and the delivery was very fast. Thank you Silicon Solar and looking forward in ordering additional solar sign lights and solar pumps from you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-01-29

What a SHAM & a SCAM!!

"just as everyone said, DO NOT BUY FROM THIS COMPANY!!!!
i AM TIRED OF EXPLAINING ALL THE ISSUES!!!
But if you read other's reviews, their issues cover all of mine.
One can vomit just thinking about it
see also my Yelp review
Ordered 6-3-15...last correspondence regarding the item 9-9-15!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2015-08-16

"I only chose 1 star because that is the lowest you can go but I would not give them any. I ordered a pump from them on July 9 2015 that was to arrive in 1-5 days. After a week or so I called them because I had had no communication from them after the confirmation of my order and got somebody from India or some foreign country. I was told it was on backorder and would arrive around July 24th. That came and went and still no communication at all from the company so I called them again (and got somebody from another country again)and this time was told that it was being held up in customs and I should receive it the 2nd week of August and they would throw in some extra solar panels free of charge for the inconvenience. I called them again on the 14th of August (and got someone from a foreign country again) and was told that the product is not available and that I had been credited back my money on the 3rd of August and they would verify that and call me back before the end of the day. I still haven't heard back from them and since I used Paypal to pay for the item I checked and there was no reimbursement of my money so I have filed a claim. I think this company is a scam"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service