"Issues linking the nursing home to my order. It too multiple tries and it wasn’t until I finally put in the resident’s name that the option to find the home again came back (no dropdown menu as it went away AND when I put in the name of the home it said there wasn’t a home found). Very frustrating as I was away and don’t have access to a computer and kept trying over a couple of days on my cell to complete this order and try to also do it during the time of the sale as he saves $10 per pair of pants due to the size that he wears. "
"New to the world of needing to find extra wide shoes for edema. Your measuring charts were helpful in making decisions, as well as the reviews from other customers.
I signed up for your rewards program and learned it was my login to my account. Most places these are separate.
I look forward to receiving my shoes. Thank you. "
"GREAT CUSTOMER SERVICE
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"I am very happy to find your website as it is so difficult to find clothing for my elderly mother. Now to receive my order and keeping my fingers crossed that everything fits and she will be happy with it"
"Je commande depuis plus d'un an et toujours un service impeccable!"
"Easy to search for desired products.
Description of items of clothing very clear with pictures to show fasteners.
Easy checkout"
"I really liked the pretty choices for leisure adaptive tops. I wanted more choices on adaptive pants colors. Please add narrow or regular adaptive shoes for women. Shipping cost too high. Need more discount than just ten percent. "
"Easy to navigate. Just wish there were more petite plus choices in women's arthritis ease clothing."
"Really glad I found your site and it's easy to use. Hopefully your service will be as good."
"I will NEVER again order from Silvert's. I have a long fur-lined hooded poncho from Silvert's that I LOVE and just ordered a bed cape for my mom, but the shipping cost was just under 25% of the cost of the item and that is OUTRAGEOUS. It could have easily been made available first class via USPS for much less money. I regret having to make this decision because your merchandise is always top quality, but considering the vast majority of your customers are in facilities and/or on fixed incomes, you don't need to gouge us with shipping costs. Greed is a horrible thing. "
"This is an easy sight to navigate."
"I liked the designs but most of of the sizes are too big. I wish they had more medium sizes to fit my aunt. "
"website is very easy to use "
"The items are overpriced and shipping is low with high rates."
"Large quantity of elderly clothing and helpful items!! Get all my mother's utensils and clothing here!"