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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-08-23

re

"real easy to shop and easy to find articles you need. So glad to have a place to find items for special need clients"


Verified
5/5

2019-08-23

"Slick and easy.,,hardest part was deciding colour and size as this is for my 93 year old mom in a Long Term Care home who is enjoying the meals too much. "


Verified
5/5

2019-08-23

Helpful customer service with sizing

"Customer service rep was very knowledgeable and helpful finding the right shoe for the right price."


Verified
3/5

2019-08-22

nopromo

"website popup asks you to sign up for email to receive a $10 discount but at check out its expired...."


Verified
4/5

2019-08-21

PROMO Code not working

"Website said to sign up with email and receive 10%. Code issued did not work. Top of web page said "Today only, Free shipping over $60, use code: SHIP" Code also would not work. Phoned customer service. Told the 'tech guy' was gone for the day.
This issue was immediately corrected the next morning and my shipping charge was fully removed.
"

Detailed Review Benchmark + -
Overall customer service

Verified
5/5

2019-08-22

I had a great shopping spree!

"I was able to find the types of items I was looking for without any trouble and without having to search the internet for vendors. Thank you Silvert's for your specialization in adaptive clothing for many different needs."


Verified
5/5

2019-08-21

A Solution to my Frustration

"I am ordering my second adaptive bra. I appreciated having explicite pictures and explanations to help me determine which one best fits my needs. Now I don't have to get frustrated trying to hook those tiny hooks with fingers that no longer are able to deal with them. Thank you for having a bra with large hooks! I have a much better attitude while I dress!"


Verified
5/5

2019-08-21

"So happy that these items are offered for difficult sizes and situations! Thank you!!!!!!"


Verified
5/5

2019-08-20

"Great products with many choices"


Verified
4/5

2019-08-20

The ordering was okay, now waiting to see product.

"Ordering was great, just hoping the product is as good."


Verified
3/5

2019-08-20

We are quadruplets in your cart

"I have had good service in the past. I called free and regular phone number to check on why my cart had four orders of men;s slippers rather then my single shoe request and the phone was not answered at either station."


Rep reply posted 2019-08-21
A rep from Silverts.com, Redacted, has responded:

“Hello,
We recently had new phones installed in our Office. We were having some difficulties for a few days. I do apologize for any inconvenience. Please feel free to reach me at 1-800-387-7088 or email me at madonnaf@silverts.com if you have any questions.
Kind Regards,
Madonna”


Verified
5/5

2019-08-20

"i called about the sizing and the lady was very helpful"


Verified
5/5

2019-08-20

"I have found Silvert's products to be exceptional. I had a bit of a problem on the page to place my order, as I couldn't figure out how to remove an item. However, previously, when I have spoken with Silvert's employees they are very knowledgeable and helpful. "


Verified
5/5

2019-08-19

Great customer service

"Needed to cancel a back order, receive a return shipping label and order a replacement item. Able to handle all of that with one phone call with a friendly representative. Thanks."


Verified
5/5

2019-08-18

Great products for elderly parents with edema and diabetes

"Found just what I needed!"