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Verified
5/5

2016-09-25

Nice dress

"I ordered this dress for a specific events. I got it on time and just loved it. Good price, nice dress"

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Verified
5/5

2016-09-22

"Dress was exactly as show and the size was right on. Good quality. Very pleased."

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Verified
4/5

2016-09-19

sizing issue !!

"the measurements are off. make sure to order in a size larger than you are. 4 star because experience with returning my dress was very easy and simplydress was very helpful "

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Rep reply posted 2016-09-21
A rep from Simply Dresses , Company Representative, has responded:

“We're sorry to hear the dress didn't fit as expected! Please note there are size charts provided for each dress because the sizing will vary by designer. You must consider your body type and the style of the dress. The size chart will highlight where each measurement falls on the chart but it is merely a guide to assist you in selecting the size that is best for you. We apologize for any inconvenience and appreciate you shopping with us!”


Verified
4/5

2016-09-19

Beautiful dress but broke zipper

"Loved the dress. It looks very nice on, however the zipper was broke when I received it and the solid white piece of fabric that goes around the waist like a belt was not attached all the way. I knew I would have to get dress tailored because I'm short and I'm big in the bust ( I had to get dress shortened and taken in around ribs) I just got my tailor to fix the other things too so this wasn't that big of a deal. It shipped quick and was packaged very nicely. "

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Rep reply posted 2016-09-20
A rep from Simply Dresses , Company Representative, has responded:

“We're an authorized retailer of the designer dresses and we apologize for sending you anything less than perfect! Unfortunately we were not contacted about this issue so we were unaware it had any flaws. In the future, please let us know if you have any concerns with the item when it arrives and we'd be happy to assist you. Thank you for your understanding!


Verified
4/5

2016-09-12

"7-day return policy is waaay to short, restock fee should be eliminated and should have free return policy"

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Rep reply posted 2016-09-12
A rep from Simply Dresses , Company Representative, has responded:

“Thank you for your feedback! The standard return policy for special occasion dresses is "no returns," but we want to ensure you have your special dress for your event so we accept returns for a refund less the 10% restocking fee or for a full store credit. Please note the option for store credit would not have a restocking fee deducted. Due to the seasonal nature of our merchandise, we do as that you request the return authorization number within 7 days of receiving it, but then you have an additional 5 days to have it postmarked back to us. We apologize for any inconvenience and thank you for shopping with us! ”


Verified
5/5

2016-09-09

Aunt of the Bride

"The Gown fits beautifully...Excellent buy. Thanks"

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Verified
5/5

2016-08-29

Navy dress

"I was very happy with the way it fit. I would order again.."

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Verified
5/5

2016-07-27

Sandra C.

"I am very happy with the dress. The quality is upscale and I can not wait to wear it on my birthday. I am a visual person and I ordered a size medium and now that I have received my dress I can simply look at it and know that it is a perfect."

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Verified
5/5

2016-07-27

I love my dress!

" I ordered a dress for a wedding from Simply Dresses. It came in two days with free shipping! Can't go wrong with that. I'm very happy with the dress. I only wish their return policy would be a bit longer than seven days but other than that, I love the site and will shop from there again!"

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Verified
2/5

2016-07-25

Consider Yourself Warned

"Not only do the clothes not fit true to size, I even measured myself based on their listed size chart and the dress did not match the listed size. When I called them, they said I would have to pay for shipping to return the dress, despite the fact that it was their misinformation that led to the need for a return. I am a size 4/6 and I need a size 14 for the dress to fit me. Furthermore, the customer service representatives I spoke with (I called twice), were both rude and unhelpful. I have never written a review for any store or website before but felt I had to warn people about this one. Needless to say, I will not be ordering from them ever again."

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Rep reply posted 2016-07-26
A rep from Simply Dresses , Company Representative, has responded:

“We're sorry to hear you were not pleased with your experience! In regards to size, you will need to compare your measurements to the size chart provided from the designer for each dress. You must consider your body type and the style of the dress. The size chart will highlight where each measurement falls on the chart but it is merely a guide to assist you in selecting the size that is best for you. The email address in the order has now been contacted for further assistance. Thank you for your understanding! ”


Verified
5/5

2016-07-25

Luda

"Buying it is my first in this online store, I was very pleased. The manager immediately responded to my questions and delivery is also very fast, was taken for a week in Latvia. Dress corresponds to the one shown in the photo. The size corresponds to the reality and the specified parameters in the table. Plus, in a package small syurprizik, which I really liked. Thank you! I advise everyone!"

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Verified
5/5

2016-07-24

Black Tie Optional

"I have a 'Black Tie Optional' wedding this summer and I still can't really figure out that optional part. I decided to try to find a long dress that wasn't too fancy and this site had a ton to choose from with very reasonable pricing. The dress I ordered fit perfectly I can't wait to wear it! It shipped fast and was at my door in days. I would definitely order from here again."

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Verified
5/5

2016-07-13

Perfect !

"Great fit
Great quality
Shipped to AUS within five working days
"

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Verified
5/5

2016-06-24

First time buyer

"Very pleased with the dress, company and their wonderful customer service
Thank you Debbie and Cindy
You made shopping an enjoyable experience
I'll be back!
"

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Verified
5/5

2016-06-20

Excellently pleased

"My daughter needed a prom dress last minute...3 days before the event...I found a dress on sale and in her size and favorite color. Had it shipping overnight and received in on time. I am pleasantly pleased with the service and the quality of the dress. I will be ordering again and also recommending this site to other. Thank you sincerely."

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