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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2016-04-22

AS HAPPY AS CAN BE

"Simply Dresses had the most affordable prices... Cheaper than any other sites I've looked on. If you by chance find a dress that is cheaper on another website, they'll actually sell you the dress for that price WITH additional off! Shipping was fast and on time, very very good considering that I live in Hawaii. I got my dress within 3 days! Overall, Simply Dresses is amazing.. Highly recommend! "


Verified
5/5

2016-04-21

Simply Success!

"The dress is perfect and the shopping experience was too!"


Verified
5/5

2016-04-21

Awesome Dress....AWESOME PRICE!!!!!

"Price for dress was very affordable. My daughter loved it!!! She got tons of compliments from girls whose dresses caused $600-$900. This is our second dress purchase from Simply Dresses.....we will be back next year!!"


Verified
5/5

2016-04-20

Prom prepared

"My daughter received a beautiful dress for prom within just a couple of days from ordering. It is true to size and of good quality. We will use this option again in the future. It was more economical than store/boutique options!"


Verified
5/5

2016-04-20

"It came in quick . The quality was very nice and the price was great"


Verified
5/5

2016-04-20

Stunning

"I've bought three dresses. Each one was perfect! They fit great, look great, and have me wanting to buy more! "


Verified
4/5

2016-04-20

Great Selection

"While Simply Dresses has a great selection of dresses to choose from, the dress I ordered did not fit as expected, so I had to return it. However, when I need to dress shop again, I will be turning to Simply Dresses. "

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Product Returns/Refunds/Exchanges
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Verified
5/5

2016-04-20

The Best!

"Service, quality and returns--- all A+ ! I will NOT buy anywhere else from now on!!!! "


Verified
5/5

2016-04-20

Exceptional Customer Service

"Dress I ordered was the wrong size. Customer service made the exchange a simple, smooth process. Assured delivery by the event date. What could have been a big mess, was resolved within days. Tyler was awesome....went the extra mile to assist. I'm so grateful!! "


Verified
5/5

2016-04-20

Granddaughter's graduation this year

"She is off to college. Smart, beautiful, and she chose your dress. The combination of the two will make a day none of us will ever forget. Thanks!"


Verified
5/5

2016-04-20

Great selection!!!

"I will definitely use Simply Dresses again!!!! Easy to navigate online with lots of choices!!! I had to return to get a different size and received lots of help which made the process effortless. I am now ready for my wedding day!!!"


Verified
1/5

2016-04-20

Never Again! AVOID THIS COMPANY!

"Do NOT order from this company! The dress arrived late. They did not honor a return of the dress even though it had only been 10 days since I got it. Tags were still on it, and never been worn. We bought one bridesmaid dress for all the girls to try and it pushed us over the 7 day return policy. They WOULD NOT BUDGE on this policy! When told that they stand to lose the sale of SEVEN additional bridesmaid dresses they basically said, "Tough Luck". To add insult to injury, the dress did NOT fit ANYONE! We would of had to make MAJOR alterations for ALL seven body types. Not sure how the dress fit the models, as it did not appear to be made for a human.
TERRIBLE COMPANY! AVOID AT ALL COSTS!
"


Rep reply posted 2016-04-20
A rep from Simply Dresses , Company Representative, has responded:

“We're sorry to hear you were not satisfied with you experience! Due to the seasonal nature of our merchandise, we do ask that customers contact us within 7 days to receive the return authorization number. Because the dress was received 14 days prior to contact, the return request was denied. The email address in the order has been contacted for more assistance. We apologize for any inconvenience this may have caused!”


Verified
5/5

2016-04-19

Helped save me money!

"The customer service was amazing. They answered all of my questions within a timely manner and made sure there was no confusion. Allowed me to use my 20% on my new dress because I ordered my original one in the wrong size. They were super friendly and always willing to help. The shipping was within the time frame. My dress is absolutely stunning! It fits perfectly and I couldn't imagine a better experience for my senior prom!"


Verified
5/5

2016-04-19

Prom Dress Delight!

"It's perfect. Thank you! The dress fits beautifully and looks great on."


Verified
5/5

2016-04-19

Dress came in even better then expected!

"Dress came in even better then expected, true to size and fast shipping! Received it within 3 days of ordering! Will definitely recommend this website to a friend and will be ordering more in the future! "