"Recently purchased a pair of ski boots for my daughter. I was hesitant to buy boots on-line, however, ski essentials advise and knowledge about anything skiing, lead me in the right direction. Great price, great fit , happy daughter and more chances to hit the slopes!!"
"Needed something shipped quickly and got it done in a day with little effort and 1 email! It was Pat K"
"I had ordered skis through them and ordered the wrong size. They were more than accommodating in changing the order within a few minutes of my request. I would highly recommend using them in the future based on their customer service. "
"Everyone is knowledgeable and experienced. I was able to get the information I needed to make a good decision without anyone upselling me. In fact I was contemplating a more expensive product and they gave some good feedback as to why I shouldn’t spend more. Just a great team, great products, and great experience!"
"Skiessentials fulfilled an order for Salomon QST 92 skis, complete with installed Dynastar Attack 14 bindings at a great sale price, along with free shipping. The skis arrived ready for final adjustment with a local tech and have since been used with success at Ski Santa Fe. Great experience and a wonderful new pair of all-mountain skis for a 74 year young senior."
"I found the customer service to be exceptional. There was a mix-up in the shipping of my purchase. Mike and Eric in customer service resolved the issue quickly and made sure I got the boot bag right on time. I was very pleased and will be sure to use Skiessentials in the future based on their customer service."
"Good pricing and fast shipping - even all the way to California. More than that, I had a fantastic experience with their customer service. They don’t seem to answer their phone, but emails received prompt and full responses. Had such a great experience, I ordered a second set of skis for my son the week after. "
"I've been purchasing skis from Ski Essentials for 4 years with excellent service. I had a recent problem, my fault, and their customer service was terrific. The agent I worked with was persistent in her efforts to help me and I couldn't be more satisfied with the outcome. I appreciate this company and their efforts to supply a wide array of top of the line products at very good prices coupled with exemplary service.
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"Talked with two separate salespeople and both were extremely knowledgeable and made it personal. Ordered a pair of skis online, shipped the very next day and arrived the following. Packaging was amazing, I could tell these folks really care about their product and their customers experience. Without a doubt, I’ll be purchasing again and telling my ski buds !! Thanks again - James "
"Ski essentials has all kinds of detailed information regarding all kinds of equipment. After extensive research on a set of skis and bindings I decided to go for it and order from ski essentials. I had an upcoming ski trip planned about a week and a half. I figured I had drug my feet too long to have my skis by the trip since I had the bindings mounted by them before shipping. I sent an email after a few days asking if they thought I may be able to have them in time expecting the return email to either say sorry no or just not receive one. I was met with an update on my skis with a tracking number to follow. It was great they took the time to research my order and even provide more information. They are very knowledgeable and great to reach out to. I highly recommend and I had a great experience on my new skis for my trip. They made it here with days to spare so I even got to ski them twice before going on the trip. "
"Appreciate Ski Essentials through communication and responsiveness to my questions. Second pair I have purchased this season with same great support. "
"This was my first time purchasing skis and through out the process I was greeted with informational and through answers to my questions. "
"These guys were amazing! They helped me hand pick my ski equipment package at a reasonable price!
Then, I suffered an injury and had to cancel my order. They turned around my shipment and gave me a full credit. No hassle. Great service and communication! I will be back!"
"I’ve ordered a few things from Skiessentials. They have literally everything and the prices are great. Shipping is prompt and communication excellent.
Recently I ordered a Lenz heated vest. Their price was already considerably lower than other sites. The day I received it I noticed that Skiessentials had a sale on the vest for less than I had purchased them. I emailed the company and received a reply in less than a day with the difference refunded!
Wonderful!"
"Received a refund on return shipment & $30 2-Day Air, being offered 2-Day shipping on the order for 2nd set of skies.
Received a wrong spec of product, paid extra $30 for 2-Day Air but a carton arrived after 4 days. Sent an email, left a voicemail but no response since this morning. Horrible shopping experience with them."