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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


5/5

2023-01-13

Good service and good skis!

"I bought the Dynastar M-84 skis and they are just perfect for New England, cannon where I ski in particular! The seller was very knowledgeable and patient with whole my questions!"

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5/5

2023-01-13

Awesome Customer Service

"The store does an awesome job on providing timely reviews for the latest products, which give you a skier's perspective instead of just looking at the spec sheet.

The customer service team (Mike A, Justin R) is very knowledgeable of their product offerings & offers quick and insightful feedbacks.

Job Well Done!
"

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5/5

2022-12-22

Outstanding Customer Service

"I had some apprehension ordering skis online and had never purchased anything from Ski Essentials in the past. All I can say is the next time I need to purchased skis Ski Essentials will be the first place I shop. The price was excellent but I was concerned if they would arrive in time for Christmas to my daughter in Colorado. I spoke to Mike A in customer service and he was nothing less then the ski Santa making sure he could get skis to their final destination for the holidays. Mike was kind, patient and reassuring that he would get the skis out of their facility and to the destination before Christmas. Well I am writing this review today, December 22nd, and my daughter is already skiing them. In terms of customer service Mike could not have been better and while we are sometimes promised a high expectation and the actual result falls far short, Mike delivered on what he promised and then some. It is always a pleasure dealing with a person who seems to enjoy their job and does it well. I for sure will be a repeat customer. Happy Holidays."

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5/5

2022-12-15

Customer Service

"What a great experience. Bought 2 Nordic ski packages for backcountry activities. Great products and excellent customer service. Connor was fantastic in answering all of my questions and making sure all of my specific requests were addressed.
My new go to ski shop.
Jim Turpel, Canada
"

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5/5

2022-12-14

Excellent!!

"Ski essentials was able to ship my skis in time for my trip in 3 days (used 2 day air). Thankful they processed the order the next day, prepped my skis, and shipped them out. They (Pat K) were excellently responsive too via e-mail. Thank you for pushing my order through ski essentials staff and getting it on the airplane for delivery asap! It made my holiday ski trip!"

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5/5

2022-12-06

Amazing experience for a first time ski shopper

"Came across this store when looking for my first skiing gear. Didn't really know what I was looking so I did a lot of browsing today. Somehow saw a package on Google Shopping and clicked in. The price caught my eye. Instead of trying to figure out how to match boots, skis, and bindings, it was all in one, already assembled and ready to go. But I wasn't sure about the sizing. So I asked via live chat. In 4 minutes I received all the info I needed, plus a recommendation for a different package, which had larger skis for my size. It had an in-store video review by a team member describing the gear, which felt really affirming that I'm shopping and supporting skiing fans. With free shipping and Affirm financing, this was a no-brainer! "

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5/5

2022-11-16

Ski reviews / advice.

"I had a few questions on different skis that I watched the Ski review videos on. I asked essentials a few questions on different skis that I may be purchasing, they replied promptly with great advice and great ski talk back-and-forth.

I highly recommend Ski essentials
"

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5/5

2022-11-05

Customer

"Recently purchased the Head Oblivion 84.
I’m pleased by the fair price, and swift delivery. Best of all is the friendly, well informed team offering kind words and recommendations via phone and email. Would recommend checking out their YouTube videos. Eager to shop with Skiessentials.com again!
"

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5/5

2022-10-26

Good customer service

"The customer service agent on the chat function was very helpful. He answered my numerous questions with knowledge and courtesy. He replied promptly and I didn't have to wait for a long time between question and answer."

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5/5

2022-08-30

Excellent Experience

"Mike A was very helpful and knowledgeable. He helped me with all the technical specs in purchasing new skis for my granddaughter. I also received excellent service from the nice people in orders when I had difficulty navigating the online selection of the promotional ski poles. Thanks to all my friends at SkiEssentials."

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5/5

2022-08-26

Perfection

"It was my first time ordering from skiessentials and definitely will not be the last, excellent customer service by Mike, perfect packaging and precise shipping timing. Amazing experience "

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5/5

2022-06-03

Outstanding Customer Service

"Truly outstanding customer service! I submitted a question for basic ski advice and their cs team, specificly Mike, answered with a short essay! He included so much information and insightful knowledge! Way beyond what I expected. In the end they help me make a very informed decision! Thank you Mike! "

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5/5

2022-05-26

Great to deal with

"Great customer service went above and beyond! These guys worked with me after my order was already placed, made sure everything was correct, and shipped out my ski’s super fast! They have a great selection and the best prices I could find! Thanks again, keep up the great work! "

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5/5

2022-05-25

Brilliant service

"Looking for new skis I found SkiEssentials on YouTube and gleaned volumes from their breakdowns of equipment. After speaking with Eric at the shop I bought skis and bindings that were not only the best price online, but were perfectly suited for me. A few days after receiving them SkiEssentials announced a memorial day sale and they generously credited me the difference. I couldn’t be a more loyal customer for future purchases."

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5/5

2022-05-11

This is kind of great finds. highly recommended and i love my items. surely will go back again in this store soon. thank you!

"Very responsive and fast delivery."

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