"Fast courteous service. I'm so glad I found this place. "
"Smoker's Outlet Online has been good to me! Never had an issue with my order and they always deliver on time. I made my order the day after Christmas and they still delivered in a 2-day window!! Considering I live in Hawaii it's very very impressive...I don't even get this level of service from Amazon. I always choose priority mail shipping, as it is the cheapest option. Considering the total of my order is what I'd pay in a week if I purchased smokes in store, and my typical order of 2 lbs tobacco and 5 boxes of tubes lasts me about 2 - 3 months...it's well worth the price!! I forgot to mention they also give me a little zip bag of candies too, a nice touch! :) - Kawser"
"THEY ARE TWICE AS MUCH IN SHIPPING THAN ANY TOBACCO SELLER I DID BUSINESS WITH THEM AND THEY WERE RUDE TO ME WHEN UPS LOST MY SHIPMENT IT TOOK THEM 1 AND A HALF MONTHS TO RESHIP MY ORDER THEN A FEW WEEKS LATER I WAS NOTICING A VERY LARGE HICK IN THE SHIPPING PRICE SO I STARTED UP WITH ANOTHER COMPANY THAT IS A LOT BETTER IN THE PRICES Smokers Outlet Online IS A MAJOR RIP OFF"
"I'm surprised to see the poor reviews. We've had all positive experiences with this business. Our orders always come fresh, packed well, and always arrive within days of our order. The prices are great and we couldn't ask for a better place to buy our tobacco and supplies. "
"WORST CUSTOMER SERVICE EVER!
They do not value their customers at all. They will not work with you to resolve an issue and they are rude, condescending and aggressive with you. As a long time customer, I am advising everyone not to waste their time. If you do some research on google, you will find other sites with better prices and better customer service."
"Great place to buy bulk tobacco for rolling cigarettes. The Good Stuff is a great brand to pick that they offer at the lowest price on the net (about a dollar cheaper per pound than the closest competition). They also sell 100 packs of Top brand papers really cheap. This company ships fast also. I've ordered twice already, and I'll definitely be going back to them in the future if they keep doing things how they're doing them. Highly recommended to anyone looking to make cigarettes really cheap."
"I have been buying my tobacco from here ever since the government raised the taxes. I guess about 2 years ago. I have never had a problem of any kind. They are super reliable in their shipping. I order on a Monday and the product is delivered on Thursday or Friday......without fail. I haven't found cheaper prices anywhere either."
"The online store that I regularly bought tobacco from the last three years suddenly stopped selling.
So I searched and found smokers outlet online. The prices were great I ended up saving a lot of money! This store has been great I ordered over Memorial Day weekend and received my order in the same week following. The order took only three days to be delivered! The tobacco was of good quality as well. I would recommend this store to anyone looking for RYO supplies."