ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.63/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.63/5
Customer service:
0.63/5
Return/Replacement policy:
0.00/5

5/5

2012-08-17

"Very easy to order, and arrived on time. Good pillows to sleep on, disappointed the pillow protectors where sold out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

4/5

2012-08-17

"The experience was ok but it takes a long time to receive this merchandise. fortunately I ordered 3 weeks prior to when I needed them. I will not receive them until the 22nd of Aug."


1/5

2012-08-14

"I ordered the Sobella gel fiber pillow at a cost of $21.99 which cost $31.07 with tax and shipping. So far the pillow is no more comfortable and supportive than a $4.95 pillow you could buy at Walmart. I am very disappointed. I've only used it for a week and if it doesn't get any better I will consider returning it for a refund hopefully. I read a lot a reviews before i ordered and most of them raved about how great this pillow was. I've wondered if the flat pillow I received was the wrong one."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-14

"Sobelwestex is a life saving company. I ordered their Sahara Night pillow and pillow case...had the most perfect night sleep! I now plan to add many more pillows, sheet sets, mattress sets, EVERYTHING. My sleep was uninterrupted, the pillow cushioned my head in the position I needed to stay asleep. I started with one pillow just to be sure it was what I was looking for. The pillow far exceeded the promise from Sobelwestex. Please shop with this company online, you will be as impressed as I am with the product, the ease of shopping on the web site and the fast delivery. I am recommending Sobelwestex to all of my family and friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-13

"So excited that Sobelwestex had a website to order! We stayed at a hotel/casino and the pillows were the most comfortable pillow we had ever slept on. So I checked tag on pillow and wrote down the website and what type of pillow. I expected to pay alot more, the convenience of ordering and the value of all your products are wonderful. You gave me a tracking no. to check so I knew exactly what day to expect delivery, and it was delivered on that day. I will recommend your company to everyone! Thank You! C.R. from Wisconsin "


5/5

2012-08-12

"Timely shipment, packaged nicely and product as advertised. A pleasant experience. 5 Star"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

3/5

2012-08-06

"Meh, It's a pillow . Really no better than the $ 10 one I got at Sams club."


5/5

2012-08-01

"Very informative and easy to find and place order online. Received the products ordered correctly and very fast. Would not hesitate to order again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-30

"Very Satisfied. The ordering was easy and the product was sent prompty."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-30

"I LOVE my Sobella pillows! We slept on Sobellas in Disney World and HAD to have them for home!

I ordered them while I was still on vacation and they arrived a day or two after I got home! Great service! Great prices!
"


5/5

2012-07-26

"I just received my pillows frm Sobelwestex and I love them. I was recently at a hotel in Seattle and experienced the pillows there. I copied the name of the pillow and ordered them as soon as I returned home. I ordered two of the Dolce Vita Eco gel filled pillows (since that was the pillow in the hotel) and one of the Sobella Gel pillow to try. Both are great and I will be ordering several more."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-23

"I would definitely order from this company again. Merchandise is top quality, and customer service actually responds to issues that are raised. I ordered merchandise that went on sale before it was shipped, and the company gave me the sale price. I need to note, however, that regular shipping takes close to two weeks to arrive. If you are not in a hurry, no problem. If you are, express it. "


5/5

2012-07-23

"WONDERFUL! I got answers to every question and helpful information I hadn't even thoought about asking.

When I called about delivery time, Chris Stockwell, Retail Customer Support, was a real pleasure to speak with and followed up with an email confirming our conversation.

Your staff is delightful! I am "Very Satisfied!"
"


5/5

2012-07-19

"Very happy with the towels. Fast Shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-18

" I have suffered many years from arm numbness due to a car accident when I sleep, and it has seemed to plaque me with any pillow I have tried. I have tried fiber, feathers, posturepedic, cheap to expensive without any relief from the toss and turn to wake up several times a night with my arms tingling and pain with pinched nerves in my neck. With the Sahara Nights pillows I have not had one night of numbness in my arms. In fact I have slept the entire night through each and every night on this pillow and I can't remember a time when that occurred last. I am so very grateful and rested.. .finally!!!

I am so ecstatic about these pillows to the point that I have told so many of my family and friends, that I feel like I am an infomercial. No matter if you are a tummy, side or back sleeper, these pillows will not fail at total comfort, I know, I have put them to all the sleep position tests before I would share my opinion. The construction, material, comfort, ordering and shipping were all above my expectations. Some thought I was crazy for ordering these since in my home I have so many types of pillows, but after seeing, feeling, along with my comfort reviews I know they will purchase and be as happy as I am.

I have many times heard the terms "heavenly" and "the best pillow ever" but have yet to find anything that was even close, until I received these Sahara Nights pillows and they are truly that. . . "heavenly" and "the best pillow ever" . . .Why? Because I am finally blessed with a great nights sleep, comfort, rest and all without interruption of numbness, pain and tingling.

The price point is beyond bargain, the feel and comfort is beyond heavenly! Finally I get the rest I have so long searched for and I know anyone purchasing the Sahara Nights will more than agree!!!
"