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Product & services pricing
4.63/5
Chance of future purchase:
4.33/5
Shipping & packaging:
4.47/5
Customer service:
4.34/5
Return/Replacement policy:
4.43/5

Verified
5/5

2022-06-11

Quick, Easy, Excellent service

"Easy to follow step by step instructions, great for those who are not too Tech-Savvy."

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Verified
5/5

2022-06-10

Quick and easy help

"Had problems downloading bought software and everything was explained and fixed expertly by Pavle, who was very patient and helpful despite my lack of computer screen. Thank you Pavle!"

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Verified
5/5

2022-06-09

Quick help, great service when changing products original purchase

"I chatted with Eric to purchase Outlook 2021 only and realized I couldn't use and be able to leave my Office 2013 on my computer, so Eric helped me review my options, refunded my purchase and now I will be purchasing a new product. Great service, will use software depot and let others know about service! Thanks so much, Debbie"

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Verified
5/5

2022-06-08

MS Office 2021

"I received the software quickly with easy instructions to follow to download and install.. Bryan who I had a chat with prior was most helpful. "

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Verified
5/5

2022-06-06

Visio

"Quick process to purchase, download and use. Very happy with price also. "

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Verified
5/5

2022-06-05

Software purchase

"This purchase was exactly as described. Efficient, product code arrived promptly. No hiccups. "

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Verified
5/5

2022-06-03

Fast and supportive with great customer support. Thank you

"Fast with great customer support. Thank you"

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Verified
5/5

2022-05-31

Thank You

"Thanks for the easy process"

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Verified
1/5

2022-05-31

Not happy

"I can't use the product and have asked for a refund on the same day, but so far have had no reply"

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Rep reply posted 2022-06-06
A rep from SoftwareDepot, Softwarekeep, has responded:

“Hi there,
I am sorry to learn that you have had a bad experience.
Please provide an order number that looks like #1100112xxxx and we will look into this.
Alternatively, please reach out via live chat support on our website.”


Verified
5/5

2022-05-30

Trouble free download and install

"Had trouble free download and install of Windows 10 pro. Recommended."

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Verified
5/5

2022-05-30

Good price, download worked

"All fine. Only improvement I'd suggest is making it more obvious when the download clicks in ... took a little while to find how to do it and I was wondering if I'd done something wrong for a few minutes."


Verified
3/5

2022-05-27

unknown

"I have no way of telling S Depot if MS WORD download was successful since all MS apps still work despite my cancellation because of OS issues. "

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Verified
5/5

2022-05-27

Very happy customer!!

"This is the second time I've bought from Software depot, I purchased Microsoft office 2016 a few years back. Very happy with them as it's a one-off payment and no subscription. When I needed to upgrade to a newer version for some of the newer features I had no problems purchasing from them. Cheaper than other retailers. "

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Verified
5/5

2022-05-27

Microsoft Software

"Great and efficient service. "

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Verified
5/5

2022-05-25

Office 2019

"Process was simple and very efficient."