"Good range of products at competitive prices and if there's a real issue there is a real human dealing with it."

"I screwed up and they fixed it!"

"Ordered software--never received and I've been unable to speak to anyone."

"I purchased Microsoft Office for Mac Home and Student 2011. I entered the key and downloaded the program, however, now it wants the key every time you try to use the program. The links they provide in their emails for help do not work, nor does the chat on their website. I wish I had seen the posts in the Microsoft community forum about avoiding this company before I purchased the software."

"Kept bringing up an error comment when attempting to download. I had to buy another Microsoft office from official Microsoft website and didn't have any issue downloading from them."

"Not informed to look in email for discount codes. Not informed of currency used in purchase until purchase made. Keys were not quickly available for purchased software as promised.

Software Depot did quickly give a discount for the inconveniences experienced, and delivered the software key within 24 hours as opposed to the promised up to 48 hours.

When I migrated files to the new MBP (just now, March 28, 2025), I found out that I was given a "365" subscription instead of the "permanent license" I paid for. Very .Very disappointed. I expect immediate remedy!"

"Great price, service. Anything else?"

"The costumer service was excellent. The disappointing issue was, once I ordered the software, I was informed that it wasn't available. A refund was quickly applied to my credit card.

I would definitely order from them should the need arise. "

"Answered my email promptly and solved my problem quickly."

"Software Depot responded as described online - sent the product promptly and sent the digital key just as quickly. I have not installed the product on my computer yet because I have Microsoft 365 on my computer at the moment and I can't have both of them on my computer at the same time.

Also, I appreciate the company giving me a phone number to call if I have any questions with the standalone product."

"I had an issue with my Microsoft Office, where every time I tried to open a Word document, I would get an error message saying "Operation did not complete successfully because the file contains a virus." I was really frustrated, but DANIEL was incredibly helpful. He suggested uninstalling and reinstalling the program to resolve the issue. He patiently guided me through the entire process and was always there to help. Thanks to his support, my problem is now fixed. I really appreciate his patience and professionalism!"

"I Ordered MS Publisher 2016 which at the time they were out of so they substituted Office 2016 which contained Publisher in it at no extra charge. That's what I call service! I had no problem with their website, it was straight forward and easy to use. I would buy from them again."

"Excellent service and quick responses. Resolved my issues quickly and effectively"

"I gave this company five stars because they exceeded expectations in delivering my product and providing fast customer service. I ordered the "Microsoft Office Home and Student 2016 for Mac". Once downloaded and activated, I have no issues. "

"パソコンのパーツ交換でPowerpointのライセンスが無効化された際に再アクティブ化をお願いしたが、夜間のメールサポートでもすぐに、そして正しく対応してくれたことでライセンスを再度有効化できた　いい対応だったと思う
一方で、販売しているのは上述の通りパーツ一つ交換しただけでライセンスが切れかける製品であったのでメールで依頼するのが面倒な人は買うべきではない"