"Needed a Windows 10 product key quickly. Ordered this and had it within 15 minutes, and a very good price. Will use this vendor again! Excellent service."
"Everything is working great now. Daniel was very pofessional and so patient while we were working through this. Thank you so much Daniel "
"Had problems downloading software.(MS Project 2019) Went on chat. Spoke to Emre. He sent me another link to click on. Did that. One hour later, I was using software. Happy customer. Thank you Emre and SoftwareKeep."
"Ordered a key for operating system. Received it under 10 minutes. Entered it in to activation input on Windows and was able to complete activation immediately."
"A bit shoutout to Emre and Daniel. They guided me thru the process to verify I had purchased the correct version of Office and helped with the registration process at Microsoft website. Because I had un-installed Office 365 (2016), there were Microsoft 'left-overs' that caused a different behaviour than expected. Emre and Daniel had the knowledge to point me towards EXACTLY what I needed to do. Thanks for the support!!!"
"Excellent all is good....."
"Received my software and license after an easy checkout experience. Software works, price was good, and I’m happy. "
"They had exactly what I needed at great price. And when I encountered an installation issue, the service Technician was really helpful and stuck with me until all was done. Bravo. "
"I had trouble loading the MS Office 2016 for Mac software for my 2013 iMac after a hard drive swap. Daniel walked me through the process and all was good.
Thank you Daniel!"
"Ordered, payed, got code, installed. Done. "
"Did everything in a timely fashion
Everything A ok"
"I purchased avg ultimate for my mac..installation SHOULD have been easy but it was not...I called for help..was getting quite frustrated when the calls just rang through and through...hung up and tried 3 times.Imagine how delighted i was to receive a call from Daniel..who noticed the 3 hang ups and took it upon himself to call me.
He was kind,patient,and unbelievably helpful...never once making me feel like a dumb old lady...thanks Daniel!!
I wish everyone would be fortunate enough to deal with Daniel...what a credit to his company."
"Fast and easy to download "
"Had a "user error" with my order, so I emailed them and got a response from Daniel right away! They helped me correct my ordering error promptly, and were very nice about the whole process! Loved the fantastic customer service and could not beat the prices! This will forevermore be my new goto place for software! Thanks Daniel! TWO THUMBS UP ALL THE WAY! "
"No link for 3 hours. Link only sends to microsoft that requires an account. The product i’d only brings up a useless text pop up and install doesn’t happen"
A rep from SoftwareKeep - CA, Softwarekeep, has responded:
“Hi,
We are sorry to hear about your recent negative experience with your purchase, and we appreciate you taking the time to provide us with your feedback. We strive to ensure the utmost satisfaction of our customers, and we take your concerns seriously.
We would like to resolve this matter and provide you with the support you need. We have sent you an email to the address associated with your account, providing steps to successfully install your software and offering our chat support or remote assistance. We believe that a more personalized approach will allow us to address your concerns more effectively.
We kindly request you to check your inbox, including the spam folder, and respond to our email at your earliest convenience. Our dedicated support team is eager to assist you and find a satisfactory solution.
Your satisfaction is our top priority, and we are committed to resolving any issues you may have encountered. We value your business and would like to make things right. Please give us the opportunity to investigate further and provide you with the assistance you deserve.
Thank you for your understanding, and we look forward to hearing from you soon.
”