"I purchase all of my car audio from sonic electronix, they have the best prices on the web and they accept returns for up to 60 days after purchase. I recommend sonic electronix to everyone!"
"Very pleased with sonic electronix service and professional knowledge "
"I purchased a roof mount DVD player for my SUV a few years back and was VERY satisfied with the whole process from placing the order, it being shipped, to it being a quality product when I received it. So when it came time to buy a complete stereo, speakers, backup camera for a truck I just bought to fix up and sell I immediately turned to Sonic, thinking I would have the same experience as last time. Boy was I wrong. I ended up calling in and talking to support for some guidance as I whole heartedly am not an electronics expert and wanted some guidance and info. The gentleman was very pleasant and gave me quite a lot of insight. He said he would build my complete order and it would be emailed to me to review. Nothing EVER came, and I checked my spam folder just in case. Okay no biggie I thought since I had been educated about things and went ahead and just placed an order online. That was three days ago. Now speaking to the gentleman originally he advised me that if things were in stock that if placed early enough in the day they would usually ship same day. So I placed my order 3 days ago. Just checked and my order is still in processing and HASN'T EVEN SHIPPED YET!! Although my credit card was charged immediately of course. That's fine of course but one would think they'd have the whole process quick, not just the getting your money part. Now to be fair the website did say it could take three days to be shipped, so I guess technically they're meeting what their website says, it's just VERY disappointing when they tell you something different on the phone, making you believe that the three days on the website is probably if your item is not in stock or something. I was hoping to install this stereo this coming weekend as I had told the gentleman on the phone but apparently that's not going to happen. Funny thing is right after I placed this order I ordered some stuff from Amazon, and that order arrived at 8 this morning. Should have just bought everything from Amazon, but I try to be loyal to companies. Live and learn.
Update. . .
Okay so I just called sonic. Few things. First they have no idea why it has taken this long to get the order processed for shipping but regardless it has. So I ask them what options there are to get this order to me by tomorrow as I'm leaving the town I'm currently living in this weekend so if it arrives past tomorrow I won't even be here to get it. they tell me overnight is the only option and it's 80.00. The gentleman did offer to split that with me so not happy but I agreed as I need to have this tomorrow. So he charges me the 40.00 and says he can get it out today, arriving tomorrow. Great I think. Then just to confirm I asked him if everything is I'm stock and I'll be receiving the WHOLE order. He goes over everything that has been pulled and is in the box. At this point I realize that two items, the wiring kit and dash kit have not been listed. Now when I had talked to the original gentleman I asked this over and over and he said as long as you put your vehicle info in that these are included free of charge. So now I'm told that these were not pulled and not in the box. He then tells me that we have passed the cutoff time for today while we've been talking so if he has those free items put in the box then it can't ship today!!! ARE YOU KIDDING ME?!?! Currently waiting for a supervisor to see what can be done. So so frustrating!! 2nd update. . . Okay so after I had asked to please speak with a supervisor and the gentleman put me on hold to get one he came back and said that he had gotten a supervisor for me, who would gladly speak to me, but he also reached out to the shipping department to see if even though after the cutoff time if they could still please get the dash kit and wiring kit in the box and that they DID get it done!!!! Awesome!!! I thanked the gentleman profusely for going above and beyond as I really felt he cared and did what he could. So I hung up and went about my day. Somewhere in the day I did miss a call from a sonic representative who was kind in his message asking me to please reach out to him. I've done this now but I'm sure it was past 6p.m. by the time I left a message so understandably he'll probably be in touch tomorrow. Hopefully I'll get the package with everything tomorrow, as I'm a general contractor who travels from job to job and am leaving the location this is being shipped to this weekend. I'll keep updating.
Update 2. . .
So my order did arrive the very next day! Although it was still missing the two things that they said they got in with the shipment last minute.However a sonic representative did reach out to me concerning my frustrations and did make a VERY GOOD effort in making things right. Yes things were very frustrating and some errors did occur but sonic did reach out and considering the options they did everything they could to rectify the situation."
"Received my Boss 508UAB radio for my old 97 Ford F150 yesterday. Installed it today. My old stock radio didn't even have a CD player. It was a cassette player. The radio still worked fine but after my wife got her new radio in her Prius, I needed an upgrade. For the money this little radio seems great. It has CD player, USB port, SD port and it is Bluetooth. All of these features work great. The sound is also very good. My install was relatively easy. I reviewed some You Tube radio installs before I got mine , so I had an idea of how to proceed with the install. The free harness, and bracket kits provided by Sonic worked on my F150 perfectly. The instructions were also fairly easy to follow and the color coding on the harness was identical to my radio colors. Very happy with the install and the fact that I could do it. My wife paid close to $300 to have her radio installed, I paid $56 + tax, and installed it in less than two hours taking my time. I soldered and taped all my connections. I like mine better than hers.lol!"
"This product is made in Europe with a high demand and usage over there. On Ebay most of the sellers were over seas and I didn't want to buy from there. I was glad to see that SonicElectronix was in the USA and had it for a cheaper price than the company that makes it. I ordered this product from SonicElectronix because of it's good price for a new product and they have technical support, with people that actually install products, in case I had problems. I liked that they had 60 days warranty on it. I was surprised when it arrive so quickly. I was actually replacing a model GW51M02 with this one, so the hard part of the wiring was already done and the car was already programmed to accept the aux and phone options. So the install was straight forward with no problems and no need for tech support. I would definitely do business with them again."
"Ordered a couple times and each time part of the order has been less than ideal. SWC module that was needed with a Double Din GPS head unit had to be sent back because they chose the wrong one. Last week I ordered a pair of speakers and the mounting brackets I paid for were not ideal, but the ones Sonic must have thought were best for me. Not the easiest, but I made them work. Went to website after and saw brackets that would have been much simpler. They should have known better in both cases."
"Just got my speakers the other day, and got them installed today. I must say I am very impressed with the sound quality that JBL has. It's not extreme bass and you can still hear vocals coming from the speakers. I am a fan of bass but not as much, and I am very satisfied that I made the decision of going with these speakers and for its price, very outstanding! No complains at all! Thank you Sonic Electronix and JBL! I will always buy my products from them from now on! Soon I'll replace my rear speakers on my 2008 charger RT! "
"perfect item. perfect. I wanted to have Bluetooth so I can listen to my Pandora because no radio station plays hard enough rock for this old grandma. I'm 54 and a metal head, and you just cant find good metal music in any local radio station, or even satellite radio. Thanks for the great update to my old truck. "
"I dont do reviews, but i have to, sonic has changed my perspective of buying electronics. I honestly dont think i can shop anywhere else with the exspectional customer service, lighting fast replies and service, very resonably priced items, excelent quality products i recieve over and over again. I dont even libe in the states and will only purchase from sonic electronix, 10 thumbs up!!!!!!"
"Great service and selection best prices with added components"
"I ordered a Bbox by Atrend A164-10CP Dual 10" Subwoofer Enclosure for 03-07 Chevy Silverado and GMC Sierra Crew Cab Trucks. The item was listed as "60-Day Money-Back Hassle Free Returns". I was not satisfied with the way the box fit in my truck so I called the very next day to request a return. I was then informed that since I had installed a speaker into the box then I could no longer return the box. The "60-Day Money-Back Hassle Free Returns" should be removed from the listing since it's false advertising. ***UPDATE*** They replied "We are now contacting you by phone to discuss this matter further, although policies must stand, we want to ensure your full satisfaction! " Apparently they continue to be deceiving. Three days have passed and I have NOT been contacted by phone. I still have a useless box sitting in my garage so obviously I'm NOT satisfied! I'm guessing they post stuff like this to make themselves look good but it seems like lies to me. "
"This website is for sure the best website to get all your car audio needs.! I've been shopping at this website sense I can remember! Everything is great and easy to do.! The shipping is fast! Over all everything is great nothing you can complain about.! I would recommend this to everyone.! "
"To begin, I have to say that I am more than pleased with the shipping of the speakers I ordered. I purchased them for a great price and was overwhelmed to see them on my doorstep so quickly. When installing them, the instructions made it a snap! I am very pleased with the overall sound of the speakers and will telling my friends all about Sonic Electronix!"
"Everything that I ordered was exactly right, delivered in record time and at an unbeatable price. I will definitely be using SonicElectronix as my go-to the next time I order custom car audio. "
"Came right on time hooked it up and it's harder than the two amps I hooked up for before"