"Bought a machless receiver for my daughters car and after the first day the rt frt channel stopped working. Tested the speaker and the unit and the neg output was gone. You have to pull the entire dash off including the whole front bezel, 3.5 hours to install. The cust. service mngr. said I have to ship the unit back and test it to exchange the unit even up. Not caring the amount of labor in the installation/removal and future removal/installation of an even exchange! Not to mention taking the package to a UPS store for shipment. The mngr. said it was it was on me for installing an aftermarket unit even if it was defective! I asked for some compensation and was told that I had to wait for testing for a refund or even exchange. This is not customer service, just hardline company rules. I have never had an experience like this in my 55 years! I was inconvenienced with the product to say the least and stiff-armed at customer service. I will not be promoting this company at all and will write as many reviews about my experience as possible. Needless to say SAVE YOUR MONEY, DON'T ORDER FROM Soniceltronics IF YOU HAVE A PROBLEM IT'S ON YOU.... NO CUSTOMER SERVICE !!!!!!!!!!!! "

"I recently purchased a pioneer touchscreen head unit, backup camera and park brake override module. I discussed at length with the sales associate the make model and year of my vehicle before making the purchase. I specifically asked about the camera RCA cable length and its adequacy for my specific vehicle and specifically asked the associate to ensure that the cable length was adequate for my supercrew f150. He assured me it was. When I tried to install it, it was no where nearly long enough, requiring me to spend more money on another cable. The override module did not come with instructions for the pioneer even though I ask if it did and was assured it was specifically for my head unit. When I called to complain/ask for assistance on these matters, the associate said "I don't know why he would have told you that, but it isn't, those are generic items and we make no guarantees that they will fit". He suggested I go purchase a cable and that I call the bypass modules manufacture, which I did. They gave me alternative instructions which also did not work and said "that module may or may not work with pioneer head units depending on the application, the vendor should have told you that". Ultimate I am left with a camera that I am going to have to buy more equipment for to get to work, and a $25 relay that I have absolutely no use for, and will have to purchase a override module from someone that actually knows what they are selling and stand behind it. The lack of knowledge and the cavalier response to my complaints mean not only will I never use Sonic again, but I will tell all my friends not to use them. I find it insulting that the email with the link to this review said " please allow us the opportunity to correct the issue prior to leaving a review as we take pride in providing top-notch service...". Not only was I mislead when making the order (that's a soft way of saying I was flat out lied to) but when I tried to give sonic the chance to fix the problem I got an "oh well better luck next time". "

"They were quick and easy to work with. They made it easy to make a return on my error."

"In response to my review, Sonicelectronix agreed to have the product shipped to me directly from the manufacturer. I received a sealed package this time. The main unit was unpacked inside but since this had shipped directly from the manufacturer, it did not bother me much. The installation went well and now I finally have the product I have wanted for such a long time. I really appreciate the fact that the company made an effort to resolve the issue. There is a small problem with the product and I called up sonic to get tech support but no one answers the phone in their tech dept. I left my number and hope they will call me back to get the issue resolved. Thank you sonicelectronix !"

"Product arrived in good shape, and as described. There was no manual interaction with the seller (as often happens when things go well and straightforward)... I wish more people would post reviews when they have a POSITIVE experience!

I would shop with this seller again."

"Ordered the parts necessary to install a Pioneer double-din into a '06 Dodge Durango. Harness, antenna adapter, and mounting kit. Great prices. Parts arrived quickly and exactly as described. I was able to install the stereo with full CAN-BUS compatibility, in less than an hour. Looks and sounds great. Very pleased. Thanks!"

"Best customer services in USA. I had ordered MR DJ amplifier speaker all in one system which had worked fine other than the remote. All I had to do is call customer services and they had send me a replacement remote control which is working great with my unit and I am enjoying it so much.
Thanks again sonic electronix."

"***Remeber people you get what you Pay for...***
looks cool but lacks everything! going to return for better radio. "

"super fast shipping! products look and like new! will buy from again!!"

"Great fast service
Would definetily order again"

"Sonic Electronix is AWSOME. They have the BEST customer service I have ever encountered."

"Great selection, lowest price on the web, fast processing of the order and free delivery. What's not to like??"

"Just received the same deck for the 2nd time, and still the cd player is garbage.....it will NOT accept a cd and reads disk error. it makes a grinding noise just like the first cd player I sent back to sonic in the first place except they hit me with a restock fee so im even more in the hole for the same crap. Im leaving this true review and even made a video for customer care to receive so they can see with their own eyes. Cutomer service is fine but product was CRAP! Overall dissatisfied!"

"I will never purchase anything from Sonic electronix again because they don't care about the customer they only want money. I wish that I would have read some of the reviews before I even wasted my time. Beware if you can help it don't look their way."

"Best experience buying online, top of the line equipment at great prices. Highly recommend Sonic Electronix."