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Customer service:
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4/5

2013-08-01

"Sparefoot confirmed a reservation for me but then the actual storage place contacted me stating that they didn't actually have a unit available. Sparefoot also provided a coupon for 99% off but the storage location knew nothing of the coupon."


5/5

2013-08-01

"The website is easy to navigate, and I found the information I needed. Made my reservation for a storage unit on a Sunday late evening, and got a call Monday morning. Robin was very helpful, and answered all my questions."


5/5

2013-08-01

"Didn't get the unit that I had reserved, but was able to find alternate smaller size at the same location. However, it was such a seamless process on Sparefoot to identify storage, I think they delivered better than any other service. Also its nice to find sites like them who don't like to spam you with junk, but be polite and responsive to the needs of customer. Definitely love the service and hope to see them grow much larger. "


2/5

2013-08-01

"The price was the best but this was only a trick to be at the top, it was necessary to do a compulsory insurance that would bring the cost to be equal to the others!"


5/5

2013-08-01

"Room was clean, staff freindly & helpful. "


1/5

2013-08-01

"I'm very satisfied with U.S. Storage Centers, but completely dissatisfied with SpareFoot.

It's been 6 weeks since I sent in the form for a $20 rebate. I've gotten nothing. I sent an email to SpareFoot asking about it and got back exactly what I suspected I'd get: "Oh. We never received your request."

THEN they tell me to find a fresh rebate form, SCAN it, fill it out, dig up my proof of move-in, ATTACH it, then EMAIL all this to them again. How many people in the world have the tech and know-how to do this? I don't.

Even if I jumped through all these hoops, they don't say they'll send me my twenty bucks, but only that they'll "submit it". I'm sure they're hoping that after another six weeks, I'll have forgotten the whole matter.

SpareFoot. It rhymes with "scammers" as far as I'm concerned.
"


5/5

2013-08-01

"It was a positive consumer experience."


5/5

2013-08-01

"Website is easy to use, the "reserve" option for free is excellent. I made a reservation and revived a prompt response from the storage facility. I didn't end up needing the storage but I will definitely be back to SpareFoot when I need one. Highly recommended!!"


5/5

2013-08-01

"Very quick and easy...took the stress out of looking for a place."


3/5

2013-08-01

"The promotion on the site was out dated? The storae facility may not honor the price. Why would it not be removed from the site?"


5/5

2013-07-31

"very pleasant to deal with. made sure that i was aware of rules, security issues, etc."


5/5

2013-07-31

"Place is nice and clean. The people are very nice and accomodating. "


5/5

2013-07-31

"It was very easy to obtain my storage unit and the owner of the unit was very friendly! Got a great price for what I got so overall I'm very satisfied "


5/5

2013-07-31

"Great..........................."


5/5

2013-07-31

"I found exactly what I'd been looking for very quickly and easily. Thank you for your help. I will be sure to recommend this site."