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5/5

2013-07-30

"Your rep was very helpful and explained everything I needed to know. She was able to meet my at the site when I needed her too - to fill out the paperwork."


5/5

2013-07-30

"Very efficient, thorough, clean and friendly"

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5/5

2013-07-29

"We put our things in storage today. The lady in charge, Janet Ball, has gone far beyond her duty to help us. She is wonderful."


5/5

2013-07-29

"We asked could we see the space that we wanted to rent and the young lady response was spontaneous ."


5/5

2013-07-29

"The website is fantastically built and organized. Very professional. Thanks for creating and implementing such a great service in a thoughtful way!

Robert
"


5/5

2013-07-29

"The experience was quick and easy, and the client called me as soon as I booked the storage unit online"


4/5

2013-07-29

"only because the price was $10 more than what was advertised online and the elevator down/ramp is fine until you come to a 13 steps up to my unit is a bit of a drag especially if you have some very heavy equipment"


4/5

2013-07-29

"I could have given SpareFoot five stars but got disappointed to learn after that the rate I received is only good for six months and will be back to regular rental rate."


5/5

2013-07-29

"Service at this location was very good. Jenny Poole, the manager, answered all of my questions and got my lease filled out quickly."


1/5

2013-07-29

"I had requested a move in date of Sunday, which the website told me was available. It however was not. So I showed up at the site with my car loaded down with stuff only to find I had to take it all back home. I emailed, and called and left a voicemail with you all and have yet to hear back. Very poor customer service. "


5/5

2013-07-29

"Jeanne was very polite and professional. She gave me all information as well as options necessary to make the right decision on a storage unit. I would recommend this facility to anyone."


5/5

2013-07-29

"Responsive - they called to confirm and check again on move in day."


5/5

2013-07-29

"The sales representative was helpful, friendly and experienced."


1/5

2013-07-29

"I was very unhappy once I got there and saw the HUGE quantity of paperwork (the kind that an attorney needs to review prior to your signing it), the unexpected insurance charge of $8 per month (not mentioned). You hook and reel your customers in and then trick them into signing up for additional charges that are not mentioned beforehand. Very deceptive practices. I thought these practices were illegal. I will check with the district attorney's office to be sure.
I found a larger unit, paid alot less and did NOT have to purchase insurance. I had a ONE page form to fill out, they even gave me a lock so that I could unload and go get one. Not fancy, but excellent security, unit price and neighborhood feel to it. I would not recommend your units to anyone. You might as well be in the middle of NYC or Chicago with the stuffiness of your forms and location office.
Thank you.
"


5/5

2013-07-29

"Best price and very easy to set up."