"Your rep was very helpful and explained everything I needed to know. She was able to meet my at the site when I needed her too - to fill out the paperwork."
"Very efficient, thorough, clean and friendly"
"We put our things in storage today. The lady in charge, Janet Ball, has gone far beyond her duty to help us. She is wonderful."
"We asked could we see the space that we wanted to rent and the young lady response was spontaneous ."
"The website is fantastically built and organized. Very professional. Thanks for creating and implementing such a great service in a thoughtful way!
Robert"
"The experience was quick and easy, and the client called me as soon as I booked the storage unit online"
"only because the price was $10 more than what was advertised online and the elevator down/ramp is fine until you come to a 13 steps up to my unit is a bit of a drag especially if you have some very heavy equipment"
"I could have given SpareFoot five stars but got disappointed to learn after that the rate I received is only good for six months and will be back to regular rental rate."
"Service at this location was very good. Jenny Poole, the manager, answered all of my questions and got my lease filled out quickly."
"I had requested a move in date of Sunday, which the website told me was available. It however was not. So I showed up at the site with my car loaded down with stuff only to find I had to take it all back home. I emailed, and called and left a voicemail with you all and have yet to hear back. Very poor customer service. "
"Jeanne was very polite and professional. She gave me all information as well as options necessary to make the right decision on a storage unit. I would recommend this facility to anyone."
"Responsive - they called to confirm and check again on move in day."
"The sales representative was helpful, friendly and experienced."
"I was very unhappy once I got there and saw the HUGE quantity of paperwork (the kind that an attorney needs to review prior to your signing it), the unexpected insurance charge of $8 per month (not mentioned). You hook and reel your customers in and then trick them into signing up for additional charges that are not mentioned beforehand. Very deceptive practices. I thought these practices were illegal. I will check with the district attorney's office to be sure.
I found a larger unit, paid alot less and did NOT have to purchase insurance. I had a ONE page form to fill out, they even gave me a lock so that I could unload and go get one. Not fancy, but excellent security, unit price and neighborhood feel to it. I would not recommend your units to anyone. You might as well be in the middle of NYC or Chicago with the stuffiness of your forms and location office.
Thank you."
"Best price and very easy to set up."