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Product & services pricing
0.00/5
Chance of future purchase:
2.09/5
Shipping & packaging:
0.00/5
Customer service:
1.57/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-09-03

Great experience!

"Excellent customer service, fast shipping, huge discount! "


Verified
5/5

2024-08-23

Toyota parts

"Order a blower motor for my 23 Tacoma , part fixed the noisy issue . Part arrived quickly to West Virginia and a discount always helps and I’ll keep using sparks "


Verified
1/5

2024-08-11

Servicing my Toyota

"After inspection of the work the Sparks Toyota service team did on my 4Runner, I found that the windshield washer fluid had not been topped off, the skid plate was not fully tightened down, and oil filter canister loosening torque was over 50 ft-lbf cold. Nice work.

Last piece was that since the service was done on a Friday, the wait time was over 2-1/2 hours indicating that not enough employees were scheduled to do the work load or there were some big jobs stuffed in there.
"


Verified
1/5

2024-08-07

Paid but item on back order for 2+ months & no communication for over 2 months.

"I paid for this item and I haven’t heard anything other than “it will take about 3-4 weeks” and it’s been over 2 months without any communication. "


Verified
1/5

2024-07-25

Not shipped

"I have not received the part "

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Overall customer service

Verified
4/5

2024-07-21

first order with them

"shipping took awhile, however prices were great with the promo I took advantage of and phone support was great"

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Verified
5/5

2024-07-18

Five star review

"Frank and Woody provided a great experience. "


Verified
2/5

2024-07-11

Received wrong part

"Received wrong part, followed up next business day and was told a new one was being sent out and would receive a return label for wrong part. Did not receive an email update so called back and was told they needed a picture of the wrong part and now won’t be getting the replacement in time. Person on the phone also made it sound like he couldn’t look up a part # to see if it was in stock. Nice work!"

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Verified
1/5

2024-06-23

Horrible experience

"Contracting information was provided. I called to ask about my order and the guy in the parts department had no personality and said that they just had a lot of orders and he would get to it the next day. Poor service."

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Verified
2/5

2024-06-15

still waiting on parts

"still waiting on parts......."

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Verified
1/5

2024-06-13

I have not received shipment notification.

"I am still waiting for my shipment notification."


Verified
5/5

2024-06-10

Always what I need when I need it. Easy transaction.

"I was turned on to Sparks by other Toyota forums years ago. Easy transactions and good prices, keeping my Toyota, Toyota. Always returning, even though there are hundreds closer. So that's worth something."

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Verified
5/5

2024-05-31

Great pricing

"Checked on Amazon , price was high. Sparks had Memorial Day sale and free shipping which almost came to half of the price on Amazon. "

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Verified
5/5

2024-05-10

Great Parts Department

"I ordered a special part for my 2024 Tacoma and Sparks had my order ready in two days! Thank you for the great service."

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Verified
5/5

2024-05-10

Great service

"Great service friendly atmosphere. "

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