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Product & services pricing
4.35/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.25/5
Customer service:
3.92/5
Return/Replacement policy:
3.90/5

Verified
5/5

2023-05-22

Excellent!

"Sportsman's Outdoor Superstore was the only store I have found that carried a hard to find magazine. Nobody else could find it, locally or online. They had it in stock, so I bought 2! Thanks for a great overall experience!"

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Verified
5/5

2023-05-22

Ammo

"Perfectly handled by good folks"

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Verified
5/5

2023-05-22

Bullets

"Always have had a good experience "


Verified
5/5

2023-05-22

Easy & Efficient

"I'm a bi-lateral lower limb amputee which makes buying firearms and ammo physically taxing if I'm required to purchase at a retail brick and mortar store. SOS makes it easy to order online and delivers efficiently directly to my door. So I can expend my energy at the range and not walking through a parking lot. "

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Verified
5/5

2023-05-22

Swift delivery

"I usually expect to have to wait quite some time before even hearing anything about my order. This time, though, I was pleasantly surprised at receiving notice that the FFL had already received my package. I'm very satisfied. In less than a week, I had what I ordered.
"

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Verified
5/5

2023-05-22

quick and easy

"The purchasing was quick and easy the item arrived in days and was easy to track. "

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Verified
5/5

2023-05-22

Order

"Great service, quick delivery !"

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Verified
5/5

2023-05-22

Great as always!

"Fantastic service like every time I purchase from this retailer. I will be back! "

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Verified
5/5

2023-05-22

Great experience

"Sportsman Outdoor Suoerstore has the best prices out there on the web. Delivery was fast and their customer service were very helpful. I would definitely buy from them again."

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Verified
5/5

2023-05-22

Vortex ccw defender

"Although there was a issue with suspected fraud on my order. It was easily cleared up over the phone and my order was delivered within the weak. The defender that I purchased is awesome."

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Verified
5/5

2023-05-22

Great price! thank you!

"Very thorough, followed up quickly with response and great price! thank you! "

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Verified
2/5

2023-05-20

This time not so good

"Initial transaction appeared ok then the company canceled the order for no apparent reason. Refunded my money and 7-10 days later redrafted the funds without letting me know first. Eventually got the product but extremely frustrating transaction. Better communication might have helped immensely. "

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Rep reply posted 2023-05-22
A rep from Sportsmans Outdoor Supers, SOSS-Customer-Service, has responded:

“Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the cancellation and subsequent refund redrafting of your order. We understand how frustrating this experience must have been for you.

Please be assured that we are currently looking into your transaction details to identify the cause of the issue. We deeply regret any lack of communication on our part and acknowledge that better communication could have greatly improved your experience.

Our team will be reaching out to you shortly to discuss this matter further and ensure that appropriate steps are taken to prevent such occurrences in the future.

Once again, we apologize for any inconvenience caused and appreciate your patience.”


Verified
5/5

2023-05-20

two purcases

"Bought two items and they shipped right away, both we of better quality than i expcted for
my bank. I intend to buy again!
dsq
"

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Verified
5/5

2023-05-16

Great product and price

"I ordered sunglasses and used a promo code for a significant discount. After having a question about the shipping time and price, SOSS worked with me to provide a satisfactory resolution. I’m very pleased with this transaction overall! "

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Verified
5/5

2023-05-18

Critical Defense Ammo

"The ammunition I ordered was exactly what was delivered. It delivered quicker than I thought it would be."

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