"I still do not have my product. I called the representative could not give me any answers. "
"Previously I had ordered a handgun from Sportsmans Outdoor Superstore. When I did not receive it in a timely manner I called customer service to ask why the handgun had not shipped. The representative told me that my FFL contact was going to expire in 2 months so they couldn't ship it until license was updated. I felt this was ridiculous as his license was currently valid. Consequently, I told them I no longer wanted the handgun and said I would tell my FFL contact to update his license. My FFL contact informed me submitted necessary paperwork to update his license. Now, several months later, I purchased a rifle from Sportsmans Outdoor Superstore. Once again, I was notified they could not send my rifle until my FFL contact updated his license. I called customer service and asked what the problem was. I was informed they did not have an updated license for my FFL contact. I told them this was not true and urged them to recheck their files. A recheck was made and updated license was ultimately found. A couple of weeks later, I finally received my rifle."
"My order was processed and delivered in a very timely manor, items were accurately described on web site, will defiantly continue to order"
"Fast shipping, exactly what I wanted. Smooth transaction. Will buy from again."
"I always have a great experience dealing with sportsman's outdoor, their very professional and have speedy service."
"I have made several ammo purchases from them and it has always been a pleasant experience. They have great prices, shipping is very reasonable and normally within a few days, and the the product is as described. "
"Great deal, awesome and reliable 1911, and terrific customer service (I made a mistake with the caliber of the pistol). Thank you!"
"Product was as expected and shipping was quick "
"Got what I wanted at a reasonable price, promptly delivered."
"Multiple purchases, vast inventory and variety, quick shipping, "
"Ordering was easy.
Items were as advertised.
And delivery was as promised.
We would order again."
"Exactly as promised. On time and super easy. "
"Hard to find a rifle that reflects the quality and unique characteristics anywhere except here at the sportsman's warehouse, the place to go for hard to find weapons.
Would like to have faster shipping! "
"great range gun. cheap ammo and great to teach my wife on."
"Kimber R7 Mako Bundle was shipped quickly and arrived to FFL for pickup and packaged well. The pistol shoots fantastic with all five magazines included. And a holster too. I couldn’t be anymore pleased with this Kimber R7 Mako and the delivery and purchase experience with Sportsman’s Outdoor Superstore. Highly recommend!! They did great!"
A rep from Sportsmans Outdoor Supers, SOSS-Customer-Service, has responded:
“We apologize for any inconvenience you may have experienced with the delivery of your order. We understand that you have been eagerly waiting for your product and we want to assure you that we are doing everything we can to resolve the situation.
We have checked our records and can confirm that your order was shipped out on May 8th and is scheduled to be delivered on Thursday. However, we understand that you may have concerns and questions regarding the delivery process.
Thank you for your patience and understanding. We value your business and want to ensure that you are completely satisfied with your experience with our company.”