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Verified Stage, Longview, TX Shopper
Verified
4/5

2017-11-08

"Stage is a big open scenery to shop in. It has too much home items and cut back on clothes for older people. The style has changed so much with the pace of citizens."


Verified Stage, Longview, TX Shopper
Verified
5/5

2017-10-27

"The associate that checked me out was AWESOME.....but I tried to get a price check about some jeans that I wanted to purchase from another associate and she was very rude.. She said she didn't know and was trying to close here register down(she said it very rude and nasty) I don't remember her name...but if I had to deal with her whenever I shopped their again I wouldn't never shop their again. That's not good customer service and could ruin your business if she CROSSES enough people."


Rep reply posted 2017-10-30
A rep from Stage, Longview, TX, rbSTAGE, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. We sincerely hope to earn back your business.”


Verified Stage, Longview, TX Shopper
Verified
1/5

2017-10-26

"I ask the associate if they had more pants somewhere else and she did not even look at me and just muttered I don't know were trying to get ready for a sale. so I looked myself. Went to checkout and the associate there was holding up the line for a customer that was still shopping!"


Rep reply posted 2017-10-27
A rep from Stage, Longview, TX, rbSTAGE, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. ”


Verified Stage, Longview, TX Shopper
Verified
5/5

2017-10-16

"I enjoyed it they made me feel at home there because of all the sales and the items I was looking for was right almost in mg reach I didn't have to look all over the store."


Verified Stage, Longview, TX Shopper
Verified
4/5

2017-09-12

"i enjoy the Longview store. it is neat and clean. The only thing i dislike is the fact you can never find a sales clerk available at any checkout. The poor clerk in the shoe department is the only one to be found and is sometimes overwhelmed, but still pleasant, with a line to be checked out."


Verified Stage, Longview, TX Shopper
Verified
1/5

2017-09-05

"I Love Stage. I have been shopping at Stage since I was in my 20's. It's a high end department store with pretty reasonable prices especially when the sales are on. But, this particular store I went to was a real shock. The store was a complete mess, it was unorganized and no one was on the floor straightening things out and putting things up. It was very warm which made me want to leave and not continue shopping. No one greeted me when entering the store. I needed help in shoes and had to go hunt someone down and she was very lazy about helping. There were more things that weren't very satisfying but please don't take this review the wrong way. I highly recommend Stage as a very good store to shop, the have good quality and decent pricing but as i said, this one store was a shock and in me saying that I hope it will get the attention of someone who can look into the problem at this location and bring it up to Stage's usual classy department store level. I've NEVER been in a Stage store who's presentation was of the likes of this one, very poorly ran this one is. But again, Stage is a GREAT place to shop, so don't let my complaint of this 1 store keep you from shopping at their stores. So please, go shop and have a good time, experience Stage for yourself!"


Verified Stage, Longview, TX Shopper
Verified
4/5

2017-09-03

"just not enough staff, it was a saturday, there was no one on the sales floor and no one at the registers"


Verified Stage, Longview, TX Shopper
Verified
4/5

2017-09-01

"Not enough associates to keep up with the work of zoning and checking folks out and assisting customers"


Verified Stage, Longview, TX Shopper
Verified
5/5

2017-08-31

"great experience I shall return"


Verified Stage, Longview, TX Shopper
Verified
5/5

2017-08-25

"This trip was a good experience. The clerk was very helpful."


Verified Stage, Longview, TX Shopper
Verified
5/5

2017-08-21

"Assoc ID:Boyce was helpful in discovering the pair of shoes that I was going to purchase were two different sizes in the same box. Also, she was able to diligently find a price on another pair of shoes that were one of a kind, unmarked, and without a box. These events all happened at closing time , but she remained calm, patient and kind through the entire process."


Verified Stage, Longview, TX Shopper
Verified
5/5

2017-08-21

"I was overjoyed that Assoc. ID: dessa saw me carrying an armload of items and came to my rescue with a buggy. It made my shopping so much more comfortable and fun. The dressing room was clean and uncluttered to add to the enjoyment of trying on items. Dessa was friendly and courteous and tried to get everyone their best deal. The $4.99 doorbuster was so fun! I found 19 items that I absolutely adore!"


Verified Stage, Longview, TX Shopper
Verified
5/5

2017-08-20

"GREAT !!!! GREAT PRICE ....PLEASE do that sale again $4.99...JUST GREAT I HAD A LOT OF FUN SHOPPING!!!!"


Verified Stage, Longview, TX Shopper
Verified
2/5

2017-08-17

"the store is not clean stuff is just throwed around. it looks like a tornado hit the store. clothes out of order. No saleperson to ask questions.have to walk all over the store to find someone to check me out."


Rep reply posted 2017-08-18
A rep from Stage, Longview, TX, rbSTAGE, has responded:

“ Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. We look forward to working with you so we can earn back your business.


Verified Stage, Longview, TX Shopper
Verified
3/5

2017-08-01

"Was not happy the assc didn't help me find the shoe I needed"