"I find it very disheartening to receive mail with coupons and even a $10 off $10 purchase card that both exclude most of the whole store....and even get coupouns when you purchase something and those are the same way....very frustrating. Today (11/28)everything in the store was on sale and advertised as Cyber Special...everything in the store 50% off...and that makes the coupons useless!!!! If you offer coupons, honor them without all the exclusions. Stage makes it hard to shop with their own coupons!!"
"The experience in store was fine. Not enough people manning registers. The survey was too long and repetitive."
"I do NOT like the idea that you can only use coupons on certain products. When you wait in line for 20 minutes holding heavy items. Then cashier tells you it is a 98 item and the coupon can not be used"
"Tiffany and Terri were and are always helpful."
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associates. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Love the prices and they have plus sizes"
"Like the products but the store was messy flour not clean and lack of employees had to walk around to find a register"
"I was surprised at the choices and pleased by the great sales they had gping on."
"It was good for what I needed and purfer"
"MERCHANDISE thrown on tables, shoes in a mess, never have 81/2 size, have ordered but prefer to try on, seems like STAGE just hanging on- do not like my clothes to look like a third world country. THINK stage can do better. not mad just frustrated that I come to shop and it is only a small fraction of time that one can find nice clothes at a good price. I keep hoping."
"Website said stage carry’s weekender brand sportswear shorts..men’s. I don’t like to order online. Stage doesn’t have this item"
"Went to every register in the store. Found only one person in jewelry. There was a line to check out. The lady who waited on me was very nice"
"Great! I love my Longview mall stage"
"The associate was very knowledgeable in her department of men's Cologne. She was a great help and we really appreciated her. Her name was Caitlyn I think."
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"I was impressed with the B1G2 sale. I found many things I liked enough to try on and wound up buying 3 items. I couldn't find much on sale in the Men's department though. I was very satisfied with the large selection of clearance items in the Women's."
"The lady at the register was rude as though she was having a bad day but that wasn't my fault. Wasn't friendly at all in the women department."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
A rep from Stage, Longview, TX, StageAM, has responded:
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”