ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2011-07-20

"So far so good. Glad it doesn't cost anything to get started. I just have to get my printer up and running. I appreciate that I can print right onto an envelope. Will make my life much easier."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

2/5

2011-07-18

"Expensive $16-35 per month even if you mail NOTHING. Don't think you only pay for postage, you pay postage AND a monthly FEE just for being a member. NOT economical for casual mailers, go directly to USPS web page and register for NO monthly fee, discounted web postage, and front door pickup etc.

To cancel this expensive monthly charge you must call them, wait on hold a long time, get a sales pitch, instead of a simple cancel online.

Scale stopped working after minimal use.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2011-07-16

"Stamps.com engages in highly deceptive advertising. I was promised $5 postage and a $25 Amazon.com gift card to "get me started" with Stamps.com. However, after I'd already registered and agreed to try Stamps.com, I was informed by the CSR that those items would not be sent until after the 30 day trial period had ended and only if I continued with Stamps.com beyond the trial period. Despite the language used to describe the promotion, those items would not be included in the "welcome package.""

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-07-09

"I have several friends who have been using Stamps.com and when I saw the e.mail with the offer, I had to give it a try! It was easy for me to get into the ordering screen. The only problem I have is that MOST of the cards I send are through Send Out Cards in Salt Lake City,Utah and they print the card, stuff it, address it,and put on the proper postage, and MAIL it on the date I tell them it should be mailed. That is the part I like! I can go in at one sitting and take care of all my card's at one time. It might not justify the monthly cost but I will see!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-11

"Love this program! Very well presented and simple to use.It sends USPS to another level and is a very cost effective. tool"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-10

"THANK YOU for giving our small business an AFFORDABLE option for our postage needs! Stamps.com is so easy and convenient to use and we also like the fact that we are not tied into an expensive 3 year contract and can cancel at any time (not that we want to!)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-09

"Have been using Stamps.com for about a year with great results. They are prompt and very accurate. I had one problem, which actually was my mistake, but they took back the stamps and redid them for me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-06-06

"AMAZING how quickly I received my order!!! Perfect!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-06-04

"I subscribed to Stamps.com after receiving a direct mail piece. Although it was easy to sign up and quick to get set up, I had to really search through the account information to find out what the monthly charges on the account would be. It's easy and fast to use if you do a lot of shipping and saves a ton of time by relieving you of the necessity to stand in line at the post office (especially during the holidays--ugh!), but you would have to mail A LOT to make it worth the $16.99 monthly fee. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-04

"This a program that has offered me an opportunity to organize my personal and cooporate mailings and sharing them in a way that makes my life and the lives I share this opportunity with more cohesive in its mutual commonality. It transforms my life and the lives I sharingly affect toward the less expensive and economically wise use of time and its remaining freedom to do that which builds up and supports to do adaptive and saving efforts to make our lives easier to do the things we normally couldn't do without tis effort."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-05-31

"Lot of fun to use to print out addressed envelopes with stamps and your own Icons.


That said I don't use enough to paid the monthly fees as a resident customer. If the rates where $20.00 per 2 years I would sign up and recommend others to do the same.

The customer center is in the U.S. and no Spanish is heard on calling the Stamps.com service center.
The center cuts through "red tape" and will work with you!!!
The USPS free shipping I missed ordered on line and received almost all to fill of my one bedroom apt. USPS Parcel Post picked up to send back after a few days for free.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-05-25

"I love Stamps.com.. Everythingwas very easy to understand. I am going to recommend them to my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

1/5

2011-05-18

"What a rippoff - $15.99 a month, use it or not, on top of your actual postage costs. I signed up for it when I signed up to sell on Amazon.com (another ripoff as well). I don't know how I missed that monthly fee, but I just noticed a charge on my card this month and had to call and completely shutdown my account. No refunds for unused month(s) - Yeah."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-17

"Like most people I do not care to go to the Post Office to purchase stamps.
I heard about Stamps.com on the radio and decided to give it a try.
The process is very easy to understand and was quick.

"Thank You Stamps.com"

Dr. Ernesto F. sosa
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-05-13

"I had just started my account but so far seems Pretty good and easy to use"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A