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Verified
5/5

2007-03-22

"I had spent 4 months comparing online places. stealmachines was not only the best priced, but Josef bent over backwards to answer all my questions quickly. He made suggestions with explanations and was very knowledable. Thanks Josef and all stealthmachines staff."

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Verified
5/5

2007-02-26

"With fast replies... and honest/accurate information ... StealthMachines was a great choice for my new high end gaming computer.

I was leary of ordering a computer from a small business, but the owner (Josef) is a very educated man, and was patient with the countless questions I asked, before I ordered.

Only name brand parts! No garbage like the competitors.

When I wanted to order a different PSU and Hard Drive formation than what was available on the StealthMachines Configurator, Josef instantly replied back with costs of the custome pieces, and that it would be NO PROBLEM to make my PC a custome order.

My PC is currently undergoing a burn in by Joesf. I will update this again, after I've recieved my computer, so that those interested in StealthMachines can know what to expect out of their custom PC's.

10/10 so far!
"

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Verified
5/5

2007-02-13

" An avid gamer and pc enthusiast, I finally decided to build my dream system. I checked the more widely known websites, as well as pricing the components individually. While debating the pros and cons of building it myself vs. having it built for me, I found stealthmachines. After emailing them directly with my desired system configuration, I was immediately emailed a response by Josef, the owner, who said they could definitely make the system, and made a few suggestions that I might consider. After looking into it, I've taken all of his suggestions, and the price was astonishingly low! I was barely above my itemized purchase list, but with all the benifits of an established company behind it, such as the burn-in process, software pre-load, etc...
I've been in constant contact with Josef throughout the buying process, and he's been great (and patient), making minor suggestions and recommendations in answer to my many tweaks and questions. I've even emailed them on weekends and have still gotten responses quickly, usually within an hour.
I built my last system almost 4 years ago, and did it myself to save a little extra money. I remember the frustration for the first couple of months as I had to tweak and retweak to get things running. The price from stealthmachines made my choice an easy one. The enthusiasm to help and awesome communication from Josef make me feel confident that I've made the right decision.
"

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Verified
5/5

2007-01-27

"I was contacted within one day of my placing an order. He made some recommendations to me that needed to be done. I am very happy with the customer service and the prices. I look foward to more business in the future."

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Verified
5/5

2007-01-13

"My experience with StealthMachines.com has been fantastic to date. First, the site is nice looking and well done. The customizing process is simple and the options are plenty. All e-mail questions I had regarding my order received responses within hours. And the owner, Josef, kept me apprised of any problems he had in assembling my rig. To be specific, there were only two: one optical drive was out of stock and the sound card I ordered did not fit the motherboard. In the first instance, he upgraded the drive for free. In the second, we decided to go with the onboard sound card, which was, of course, less expensive. Josef refunded the difference that same day. The computer is currently undergoing a 72-hour burn in (a service that is exceptional in its own right) and, barring any equipment troubles, I expect it to ship Tuesday, January 16th as Josef promised.

I am very happy with the professionalism and level of service StealthMachines.com provides. While researching comapnies to order my computer from, I found well-deserved, glowing reviews for this one. Add another extremely pleased customer to the StealthMachines.com roster.
"

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Verified
5/5

2006-10-27

" Outstanding company with great customer service. This was the first Custom Built rig I've ordered so I contacted several of the Top named companies and also contacted Stealth Machines due their very rating on here and asked several questions concerning Liquid cooling, Software tweaks and such and only Stealth responded with detailed info that actually saved me ALOT OF MONEY, the rest if they even bothered to respond only sent form letters answering none of my questions. So if your looking for a great custom built system from a company with great customer service go with Stealth Machines.

Update received my custom built system on the exact date Josef stated I would receive it and have been owning people online since then. Once again Great Company and Great System they built for me.
"

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Verified
5/5

2006-03-24

"I was very impressed with the customer service, questions were responded to efficiently. The prices were incredibly low compared to other custom computer sites. Stealth’s selection when making your own computer is unbeatable by any site, a lot more options were available then the ten other sites I looked into."

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Verified
5/5

2005-12-12

"I'm 17 years old, which basically means that I know everything. I'm also a nerd, going off to college next year to major in Computer Science, and I also work at Best Buy in the Computers section. While none of this is relevant, I'm telling you so you understand that I'm credible. Now, for the review.

StealthMachines is an amazing company. I was very impressed with the customer service, which was very quick to respond to any questions I had and very informative. Not only that, but the prices were unbeatable. I looked at lots of different big-name sites (ibuypower.net, widowpc.com) and to build a computer that was anywhere near as close to the one Stealth offered was a $600 price jump, not to mention Stealth had a much better selection. After looking at the other two sites I was disgusted with how they failed to even put up a fight to Stealth's superior configurator. Hands down, the best custom PC site I've ever seen. Trust me, this isn't a BS online company that's going to rip you off. Just give them a try, you will not regret it.
"

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Delivering products damage free
Delivering products on-time
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Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
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Being easy to reach
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
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Verified
5/5

2005-09-23

"My son LOVES his new StealthMachine. I highly recommend it! Great company!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
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Verified
5/5

2005-07-22

" My experience with StealthMachines was just overall fantastic. They are a very small growing company and may make people curious but I am glad I went through with there product. I couldnt find a custom computer store anywhere and all the ones I could had negative feedback, but then I found StealthMachines and I felt hope in getting a custom computer. They have a configurator that blows all the other large companies out of the water, oh and the prices dont get me started, Amazing. These computers can fit anyones budget with the quality of other computers. I got live assistance from there staff where they directed me in the right computer for me and upgraded things like graphics cards and free CD burners. I ordered with my credit card from PayPal and you know you cant go wrong there. They updated me on the progress of my computer being built and it was all excellent! Very soon it was shipped right to my door very nice with great packaging and the StealthMachine logo, and right now I am typing this review with my stealthmachine and it is flawless, If I ever have a problem with software or anything, they are always there to help me with great attitude. This may be a small buisness but I wouldnt have written this review unless I didnt see a great comapany that wants to grow and loves building computers. In conclusion I highly reccomend StealthMachines for anyone who is a situation like me. Great service, great product, great warranty, I am proud to own a StealthMachine."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use