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Product & services pricing
0.00/5
Chance of future purchase:
4.11/5
Shipping & packaging:
0.00/5
Customer service:
4.17/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-09-20

Great customer service

"Steven creek toyota and toyota name they are the Excellent."


Verified
5/5

2021-09-19

Hard to find part foound

"2001 Oak colored (tan) seat belt assembly is hard to find. Thank goodness you guys have it...Thanks"


Verified
1/5

2021-09-18

Customer Service was Horrible

"I was greeted by Anthony in the parts department with a ,” what’s up bro”. I asked him what he said and he repeated, “what’s up bro”. I conveyed my dislike of his greeting. He doesn’t know me and it’s disrespectful to address a customer that way. I am extremely disappointed and I hope that a manager or someone can coach him on a simple but effective, “Welcome to Steven’s Creek Toyota, I will be happy to help you”. "


Verified
5/5

2021-09-18

Steven's Creek Toyota Parts Counter

"Friendly and efficient parts counter makes using Toyota factory parts easy."


Verified
5/5

2021-09-17

PRETTY EASY TO NAVIGATE

"NICE SHOPPING TOOL. CHECKOUT IS FAST."


Verified
5/5

2021-09-17

original parts at aftermarket price

"this guys had the parts I was looking for everywhere at a good reasonable price and sent to my home fast , I'm satisfied ,thanks ."


Verified
3/5

2021-09-13

Mobile Website Clunky AF

"So much lag using this website from a mobile device. "


Verified
2/5

2021-09-12

Not user fr

"I love Toyotas. I want to buy oem parts. Navigating your parts online is frustrating at best. Try yourself.. put in 2015 tundra tail light and see if you get a tail light. Then once I found the right terminology, did the tail light pop up? No. Headlamp then some other stuff with no “tail” or “light” in the title. Then I find the schematics and poor pictures of what I believe to be the part I need. I’m decent with tech and decent with automotive so I doubt a large percentage of people would use your online parts department. Losing sales to online car parts companies in my opinion."


Verified
5/5

2021-09-12

"I am happy that I could order online and pick. The staff was friendly and helpful. Helped me bring the battery to the car.
the order acknowledgment and get it ready took more than 2 days. i hope this becomes faster
"


Verified
1/5

2021-09-11

I bought it I payed but until today’s day nothing.

"Horrible service, no news no updates, nothing, still waiting response, waiting for information about the shipment , but nothing only email’s asking to rate this transaction. "


Verified
5/5

2021-08-28

Easy order online

"Very convenient order online and pick up"


Verified
5/5

2021-08-26

great way to shop and save

"Easily found the item I wanted by entering the VIN for my vehicle. Saved money shopping this way."


Verified
5/5

2021-08-25

Easy Pickup!

"Smooth easy pick up. Was in and out in 5 min-"


Verified
5/5

2021-08-25

Easy website and purchase.

"I like the details, illustrations and easy process."


Verified
5/5

2021-08-23

"Parts department was very helpful and efficient, got me the information I needed and helped me with my order "