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Product & services pricing
0.00/5
Chance of future purchase:
4.11/5
Shipping & packaging:
0.00/5
Customer service:
4.17/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-06-11

pleased

"the trip was quick, easy and painless
"


Verified
5/5

2021-06-07

Fast and friendly

"Parts at a better price than other Dealers"


Verified
5/5

2021-06-05

Fantastic Customer Service

"I needed an oil dipstick for my Mom's 2002 Toyota RAV4 SUV. I was told it wouldn't arrive until Monday, June 7, 2021. However, the Toyota parts department called me on Friday, June 4, 2021, letting me know the part for my Mom's Toyota RAV4 SUV had arrived. I will keep doing business with the Toyota dealership on 4202 Stevens Creek Blvd in San Jose, California."


Verified
5/5

2021-06-02

Really helpful and conveniently local

"I ordered a part from an out-of-state dealership through Amazon and received the wrong part. Stevens Creek Toyota had the part I needed in stock, significantly cheaper than the other guys and with no shipping lag time. Stevens Creek Toyota also has some cool Toyota merchandise in the parts department. They were friendly and helpful."


Verified
5/5

2021-05-31

Exceptional service purchasing our Venza!

"John (and Jason) were fabulous in assisting us with our car purchase. He took the time to get to know us and helped us find a vehicle that fits our family's needs and budget. It even has a few bells and whistles we would not have thought possible in our price range. The finance department walked us through the finance options and carefully described the various add-on coverages available. They were not at all high-pressure nor sneaky about adding in things we didn't request. We love our Venza and I would definitely recommend John and the team at Stevens Creek Toyota for your next vehicle."


Verified
5/5

2021-05-30

Always Great Service and Prices

"For over ten years I have found the Steven's Creek Toyota Parts Department to have given outstanding service and honest low prices. Most Toyota dealers in the Bay Area are not like this at all. Shop with absolute confidence at Steven's Creek Toyota Parts Department!"


Verified
5/5

2021-05-29

Super easy

"Website is very user friendly, they had my part ready for me the same day!"


Verified
5/5

2021-05-28

Fantastic!

"Fantastic! Fast and exactly as ordered. Thank you!"


Verified
5/5

2021-05-26

Cool and helpful

"Shawn was great. To the point loud and clear. Put up with my technical deficiencies and we got the job done! "


Verified
5/5

2021-05-24

Quick&EZ

"Easy Peasy Lemon Squeezy!"


Verified
5/5

2021-05-20

delivery

"ORDERED TUESDAY GOT THE FIRSTAID KIT NEXT DAY."


Verified
5/5

2021-05-19

Great Service

"Steven's Creek Toyota parts department provided excellent, fast and friendly service."


Verified
5/5

2021-05-17

Great!

"Geniuine Toyota Parts of a Toyota vehicle."


Verified
5/5

2021-05-16

Great user experience

"Found the products I needed? Easy to use site. Thanks!"


Verified
1/5

2021-05-12

25 Minute wait for the parts department

"Was trying to verify my on-line order with the parts department and was put on hold for over 25 minutes!!!!
Never once did a person come on the phone to apologize for the wait....
"