ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
2.86/5
Shipping & packaging:
0.00/5
Customer service:
1.88/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-04-27

great service. fair pricing

"quick shipping, great info from parts desk"


Verified
5/5

2021-04-26

"Jackie rocks. Thank you.."


Verified
5/5

2021-04-23

"Super helpful staff. Always a good experience."


Verified
3/5

2021-04-15

Confusing

"Just confused about what part I actually just bought but hey, for $6, if it works I’m stoked! "


Verified
5/5

2021-04-14

easy way to buy parts

"the fit guide allowed me to buy accessories with confidence that they would fit my new Rav4"


Verified
5/5

2021-04-14

thank you

"Much cheaper than Pedersen Toyota by a lot and I'm gonna return their purchase and bought it from you guys. My new dealer, so thank you."


Verified
5/5

2021-04-13

Stevinson Toyota West made it easy to do business, and for less.

"Stevinson Toyota West offered us our genuine Toyota parts at around a 25% discount, and together with a Toyota USA promotion, free shipping, as well. Our order came promptly and with no issues. The parts were exactly as described. Prior to placing our order we had a few questions, so we sent Stevinson Toyota West an email. We were surprised to receive a reply in such a short amount of time, and not only that, the reply was addressed to my wife and I personally and answered all of our questions. We even thanked the person sending the email and again received a reply thanking us for the business. Stevinson, this is how you attract and retain customers. Hats off to your customer service and your parts department!!! "


Verified
5/5

2021-04-08

Derek always goes the extra mile for customer satisfaction. He knows his parts and the value of that extra effort!

"Derek always goes the extra mile for customer satisfaction. He knows his parts and the value of that extra effort. I was arriving just about closing time so I called ahead and Derek had my parts on the counter ready to grab!"


Verified
5/5

2021-04-08

Great Customer Service

"Instant feedback on my questions"


Verified
5/5

2021-04-08

Parts Dept

"I can't say the name, but D**** in the parts department was more than helpful and went out of his way to make sure I ordered the right part for my vehicle. Thanks."


Verified
5/5

2021-04-03

Very easy online ordering with pick up in Lakewood.

"Toyota brake pads, rotors for just a little more than Amazon. "


Verified
5/5

2021-04-02

smooth, no prob

"good price easy ordering "


Verified
5/5

2021-03-31

Happy shopper

"Easy, and least expensive"


Verified
3/5

2021-03-30

"For my previous order with NAPA the amount withdrawn was not matched with checked out amount on seller page. Hopefully it won't happen anymore "


Verified
5/5

2021-03-29

Great Customer Service and Help

"Call in and Derek got me set up with I needed, super helpful! "