"Art was awesome to deal with. Absolutely would buy another vehicle from him again"

"The service personnel were great.

The website experience is very confusing. I was under the impression I had purchased 2 rear springs. The invoices mentions, left, right, rear; left, right, rear, so I thought it safe to assume this meant both a left and a right spring; however, this was not the case.

I spent several hours going back and forth in your site trying to find something that would indicate the actual quantity of ‘springs’ but this was unavailable.

I am very disappointed in the web and purchase experience. It was very confusing, and does not match the high quality of the products purchased.

I am considering returning the OEM part and purchasing from eBay, or purchasing 3rd party parts from my local store.

Also, the smiling icon next to these words As I am typing saying “great story!” Doesn’t exactly match. This isn’t a good story at all. "

"you guys treat me good, I have purchased all my parts for my 2014 Toyota Tundra and I am very pleased. "

"Called asked if a piece was in stock they said yes but had to order online for online pricing and then pick up later... followed directions and then get an email that I can pick up in 4 days... went and picked up same day online pricing without ordering online at Stevinson East "

"Needed valve cover parts and the service desk was great. Price is awesome too. "

"Ordered on line and received a week later. Great price and service."

"I ordered my part online and received it two days later. I'm very pleased and this is where I'll go first the next time I need any Toyota parts.
"

"I saw that Stevinson Toyota had the brakes I needed on line. I was driving by the dealership so I stoped in to purchase the brakes. The brakes, when in person, were $13 more than online. When I asked about the price difference he said there was nothing that they could do. I left without purchasing the brakes. I purchased the brakes online. The brakes are being shipped from Stevinson for free and I paid lower taxes. The best for the environment and the best for Stevinson would have to honored the online price when I was in the store. I hope in the future Stevinson would change their policy, as it will make them more profit, will not have to ship the parts to me for free, will not have to waste additional fuel to deliver the parts, and our local city would benefit by getting more taxes."

"Stevinson Toyota rejected my order because the ship to address was different from the billing address. They didn't ask for verification or check to see if this was a valid order, they just summarily rejected the order."

"Good quality and best pricing compared to other locations. "

"Called the service department directly to speak with someone to help track down the correct part and Derek was extremely helpful and awesome to speak with."

"Thank you to Derek Jackson for the very quick response to help me determine the specific parts I needed to order!"

"Easy to use

One suggestions, if I have a different billing and shipping address, it would be useful to be able to swap them in case I typed them in backwards"

"IN ADDITION TO ONLINE EXPERIENCE, PHONE SUPPORT WAS TOP NOTCH"

"Ordering parts on the Toyota website is very easy, from parts identification diagrams to checkout, it’s very straightforward. "