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Product & services pricing
0.00/5
Chance of future purchase:
2.86/5
Shipping & packaging:
0.00/5
Customer service:
1.88/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-11-29

Easy, easy purchase

"Very much appreciate the pickup from dealer option to save shipping fees. Thanks."


Verified
5/5

2019-11-29

Thanks Toyota Service Peeps!!:))

"received great direction from the service department on the exact correct rack to order and got instructions on how to order online:)
THANKS for your help!:)))
"


Verified
5/5

2019-11-26

Outstanding Service

"I had ordered the wrong part online, revived and email correcting my order. Truly professional service."


Verified
5/5

2019-11-25

A good customer service

"Jaccie, was extremely helpful, guiding me throughout my first order at Stevenson's toy. From now on I would look in your website, before I go to my local dealership.
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-11-23

"Very professional and awesome Customer Service "


Verified
5/5

2019-11-21

Simply easy

"Seems very simple and will know how good the experience is once I receive the product!!"


Verified
4/5

2019-11-16

Good so far

"Haven't received the item yet,so can't say much,but I was able to call local dealer to verify the part fit "


Verified
4/5

2019-11-14

Delivery Time:

"It was swell except I'd like to know the estimated delivery date...."


Verified
5/5

2019-11-11

Easy to use website

"Quick search by make, model and year and VIN verification made it easy to ensure I was getting the right part."


Verified
5/5

2019-11-10

"Very easy to find and order parts"


Verified
4/5

2019-11-08

Found what I needed

"I was able to search the site and find items that were specific to my vehicle. The interface was a bit difficult to navigate. I could not get to the parts search portion as easily as I thought. It was very challenging to get to the part search page. The checkout was very easy."


Verified
5/5

2019-11-06

Nice website

"Good online Toyota Dealer, better prices than local dealer. I wish they included an estimated arrival date before you get to checkout. I have no idea if this will go out today or a week from now. They are only 60 miles from me so I could have checked local pickup but I had to enter the order in without having any idea of shipping times. "


Verified
5/5

2019-11-06

Parts Department Very Helpful

"Looking to buy new wheels, the parts department was very helpful despite me trying to be cheap and annoying. Really happy with the service."


Verified
5/5

2019-11-05

Talking Tough About Toyota’s 4 LIFE

"Great for my first Time on this site and I couldn’t be more happy with the diagrams that show the general area so I know that I am ordering the correct part. That is huge knowing I don’t have to come back with a part I was concerned with the little info that was implicated and I am thankful in the detailed commitment to give me the feeling that I am in good hands. Best Auto Parts experience I have yet had and I am ordering parts 10-20 times a month. Thank you for caring about the Toyota family that is more appreciative than Y’all will ever know and I have not a single doubt in my part being a perfect fit to help me enjoy my Rav 4 that is my life and project to make the fastest sleeper in NoCo!! Thanks Again!!"


Verified
5/5

2019-11-05

accurate

"Easy to find the part once VIN was input"