"Super easy to place the order and the shipping/ receiving was super fast. However because a third party supplier is used it is extremely difficult to get answers to any questions. I called to inquire about markings/imperfections on the marble tile only to receive no answers, no response/return call or communication at all. Additionally if you over order - you are stuck and if you under order your additional tile may not come from the same "box". "
"Excellent service from start to finish. Personal communication from ordering the sample all the way to delivery. "
"Took them a little longer to ship the order than I expected"
"Excellent job of delivering my tile. It was wrapped well and protected. I will definitely order again from your sight. Thanks."
"The online store was fine but their local delivery company for ny (daylight transport) provided poor service: they didn’t show up on the day they scheduled to deliver and didn’t call to explain. It took about 8 calls back and forth with them and the seller to get this all coordinated. Then the driver was difficult to deal with (wouldn’t ring the doorbell for the contractor)."
"Met time table & beautiful!"
"I didn't know what to expect, and I only ordered 2 single pieces (to see the quality). Not only did I get a personal email from them, they also helped me place a second order for 4 more pieces for a repair project at home. They even matched the color I requested because the done I originally ordered came in 3 variations. I will absolutely share their name with people. Great service these days is rare but most appreciated."
"I tried ordering the same tile from another company, but they required a minimum of 45 sheets?! When I came across stone center online I was relieved to see they only had a minimum of one sheet. I received my whole order within a week of purchase with no damages. Very happy I went with them!"
"Great service when ordering samples, but when it came to placing the full order they never responded to my emails."
"We got the items right away, it was very easy and they are beautiful!"
"You always hesitate ordering something you have not seen in person but this purchase was absolutely perfect!"
"Just that service and product was amazing"
"Appreciate the extra customer service!"
"Shipped quick and all looked great!"
"They called me shortly after placing my order to verify the color of my tile. Received the tile quickly and it was packaged well. No chips or cracks in any of the tile. I would not hesitate to order from them again."