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Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.86/5
Customer service:
3.98/5
Return/Replacement policy:
4.09/5

Verified
2/5

2020-01-17

Shipping fees are too expensive

"Prices are reasonable and they deliver on time, but I would prefer to have a less expensive shipping fee. Our company has a collect UPS account but they won't allow us to use it."


Verified
5/5

2020-01-20

Process went well

"The whole experience was as expected and went well. Thanks!"


Verified
5/5

2020-01-20

Excellent

"This company is wonderful "


Verified
5/5

2020-01-20

easy shopping fast delivery!

"They always have what I need, easy to place an order ans fast delivery!"

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Verified
5/5

2020-01-17

Best Service

"I was very pleased with the service I received. I called due to an item which was broken during shipping and store supply sent out a replacement immediately. They were pleasant on the phone and service was great. !!"

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Verified
5/5

2020-01-16

Smooth transaction A-Z

"It couldn’t be better!?thx so much!"

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Verified
5/5

2020-01-16

This was my first order with Store Supply

"This was my first order with Store Supply. I received excellent service when I called in to place my order. The merchandise came in a timely fashion and I was very pleased with the quality and the price."


Verified
5/5

2020-01-16

Love ordering from them

"I order froM them a few times a year and I am never disappointed. "


Verified
5/5

2020-01-15

Great to do business with

"If needed I would do business with again."

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Verified
3/5

2016-02-12

they forgot to send an item I ordered

"I normally don't have problems with this company , but they forgot to ship one of the items I ordered. I'm sure it was just a mistake, the lady I talked to was very nice and is sending out the product I ordered, Its a shame as its so expensive to ship. Otherwise I haven't had any issues with this company. "

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Verified
5/5

2019-07-23

Always Excellant Service

"Always fast and great products Thank You, ships fast. "

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Verified
5/5

2020-01-13

Fast delivery and great prices

"They always beat Uline by a mile with pricing and they deliver so quickly!"


Verified
5/5

2020-01-13

Brown craft jewelry boxes

"Fast shipping, competitive pricing"

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Verified
5/5

2020-01-13

Excellent

"Love the supplies and arrived just in time"

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Verified
3/5

2020-01-12

Misleading delivery dates

"We chose this company because their prices for bulk custom shopping bags are very reasonable and customization was easy to do, which we were very happy with. However we needed these bags for an expo that was 16 days from the date I placed the order. It seemed like sufficient time, and was confirmed by the shipping estimated time at checkout, which would have the bags to me before that date, with at least 3-4 days to spare. I guess the estimate was made up, and there’s a general statement somewhere in the faqs and maybe elsewhere that says something about custom orders taking longer. While I understand the statement, it was vague enough and didn’t align with the estimated arrival I was given that I felt comfortable placing the order. A few days before the expo I started getting antsy because I hadn’t received a shipping notice and my order wasn’t showing up in my account under recent orders, so I called to check on things. To my surprise, the very nice customer service person informed me that the graphics department had seen it, but it wouldn’t ship out until the 18th (because they take something like 14 days to complete, and it actually shipped the 19th), 5 days after the expo, even though my ETA had been days prior to the expo. We were so disappointed. We spent almost $50 last minute buying cheap white bags at the dollar store because it was our best bet a day before. The bags eventually arrived and they were nice, but I just wish we’d had them for their intended purpose. I would buy again because of price, quality, and the nice person I spoke to on the phone, but not if I really needed it for a specific thing because their shipping time is unclear and a bit misleading."

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