"The product was as expected, and the delivery time was great!!! They also called to follow-up.. Great communication and customer service."
"Probably the worst delivery experience I have ever had. Not only did my first package of over 26 shelves get lost but once I received, the boxes looked like they were packed up by a 2nd grader. The boxes were all beat up and broken, taped up to the best of its ability to hold it together. Once opened, it was as if someone took shredded cardboard and threw everything in a mess in a box. Then upon further inspection every single shelf had dings and dents, deeming them ALL unusable. Wouldn't recommend this company to my worst enemy. Absolute garbage. Still have not even received a refund."
"Item is wobbly and doesn’t stay up right "
"Regarding the recent order of Gridwall legs. Great price for the item. One exception is the nuts, bolts and washers that came with the order. They did not do a good job in holding to the gridwalls. In transporting the gridwalls (with the installed gridwall legs) all of them had issues with the bolts and screws becoming loosened and falling off. Had to go to hardware store to get locking nuts to hold them onto the gridwall tightly."
"My order came in with the incorrect parts. Notified the company and replacements were sent out immediately with plenty of communication. Hey, mistakes happen but it's how you handle them that counts, and this company gets high marks for that!"
"Store supply has reasonable prices on products and shipping, whenever I've needed customer service its been top notch. Shipping was fast.
The only little annoying thing about my latest order was I was shipped. Something that needed to be assembled without any instructions. I ended up looking at an assembled picture of the product and figured it out, but nothing that needs assembly should be sent without instructions.
I would still highly recommend this company to anyone. "
"Great price, compared to other sites and they shipped very quickly."
"I cannot recommend this rack enough! Extremely sturdy. Exactly what I needed. Also, the customer service was phenomenal! Thank you, SSW!"
"I was so pleased with the packaging and how carefully the glass was packaged. You made the experience so good I am considering more shelves. Thank you."
"Great Service, large selection of products and very happy every time I order!!"
"Good quality, quick and easy to order and ships right away"
"You guys are the best your product is of high quality and a shoutout in the way you delt with the shipping issues. "
"Keep it. Great work. I am 100% satisfied with the service and items I bought."
"Very happy with my purchased products. Thank you. "
"I order one evening and like 2 days later the items were delivered. I was amazed. All products were exactly as expected. Very happy with my purchase. I will order again for all my jewelry business needs."