"StubHub created a memory that I can not forget. I wasn't planning to go to the concert at until 4 hours before showtime. StubHub made that possible even though the tickets were sold out. Thanks StubHub."
"Surprise fees by StubHub made event to expensive and are not disclosed until checkout."
"Was a hassle to have to repeatedly pull out cell phone to get to assigned seat to show venue staff"
"Absolutely fantastic experience. Scored great seats, instant download of tickets, and no issues at the venue."
"I was very pleased with my experience on Stubhub.com. It was easy to search through the different prices and seats for tickets. I am very happy with my purchase and how quickly the tickets arrived (hard tickets, not paper) so we are able to keep them as a souvenir!"
"The tickets indicated a headlining performer would be on stage. She never showed up, and no explanation or refund given. Very bad!"
"Great. They offered everything I needed and wanted in order to choose the tickets I wanted, plus more help than I expected."
"Great!! I accidentally ordered from another site and they messed up but wouldn't fix it. Will only order from stub hub from now on."
"Good but tickets were very expensive"
"Process is easy, but the mark up is ridiculous. The artist should be making more money off of ticket sales than scalpers."
"I like StubHub has a ticketing option, but was very disappointed that our tickets were not as advertised. Will probably not consider using them in the future, since it was pretty disappointing and I don't want to get scammed again."
"Pretty good overall its expensive than others however I have confidence customer service will set any issues straight. Just have to get used to no longer printing tickets. Stub hub should update the seat pictures. Instead of having general section photos for the view you should have the actual seat position photo. Its a big difference between row 1 and row 20."
"StubHub is always easy to use and I like the emails to remind me of upcoming events."
"Clear, efficient, releable, prompt, secure, accessible, convenient."
"I understand now it takes time to deliver the tickets; better communication of what is happening would be helpful. Especially for those buying day of tickets."
"Always reliable for last minute planning on my part - I can purchase or sell tickets as life unfolds."