"StubHub created a memory that I can not forget. I wasn't planning to go to the concert at until 4 hours before showtime. StubHub made that possible even though the tickets were sold out. Thanks StubHub."
"Only regret I had was tickets were put up after 11PM close to event day. Would have rathered a cushion to confirm."
"It was great everything was super easy to figure out."
"The extra fee was too much. Would have bought a parking pass but it doubled the price."
"The markup was outrageous."
"Great experience . Very easy to navigate the buying process"
"Gnerally speaking I don;'t have any issues with Stubhub, although I am not a fan of the electronic download as the only ticket option as the venues are not all up to speed and problems occur like the one I encountered with the parking passes this time"
"StubHub is now a rip-off. I’ve used the service for years but I was fine with the 10% commission. Now you charge OUTRAGEOUS fees. So you’re no longer a better option than Ticketmaster or similar. I attend 30+ events a year and StubHub has been my primary source. No longer. And I’m telling everyone I know that you’re a rip-off and to go elsewhere for tickets. I’ll do everything I can to cost you sales revenue because you obviously think I’m an idiot who loves paying fees. If you want to act like Spirit Airlines and feed me to death, I’ll treat you like Spirit and shop your competition. Way to go. Your greed just lost you a loyal customer ."
"Searched for tickets, debated where to sit to best see the concert, chose my tickets based on price and location, seats were exactly what i expected. Was a surprise for my daughter who thought the show was sold out. Worked out great!"
"The ticketing process from start to finish was very easy. There was a wide variety of options and the ticket seller delivered the tickets immediately and also followed up to ensure I received them. The service was outstanding."
"Rained out, rescheduled. I wanted a refund but no refund given. As it was my first time ordering through angels I thought StubHub was the only place to get a ticket, but their main site would have provided a refund. We waited in line for 30 min at the box office and nobody would answer our questions, the person left the station not answering questions."
"Easy to use but I think the fees are high. I bought two tickets and it was an extra 80.00 dollars in fees. Fees will probably keep me from using Stub hub again."
"excellent...except that the service charge was exorbitant."
"Great! Simple, straight forward and convenient."
"Overall a good experience."
"Great! I was a little unsure about receiving the tickets the night before the game, as the email said I would, bc we were flying from another state to this event. But we ended up receiving our tickets days before the event, to which I was very glad!"