"Stubhub was great. My only issue I had was that it was a little difficult to get to my ticket. I had to present my ticket to get into the pit at Slayers final tour in Youngstown and it was hard to pull up quickly."

"Bad experience. Ended up buying tickets for the game in progress when it appeared to be for the next playoff game."

"Everything was great except the price. When I reached the venue, they already had tickets available for a much lower price."

"I'm not completely computer literate however the experience was very simple"

"I love the number of tickets offered. Purchase/delivery/entry all very smooth. I think ticket fees are higher than some similar sites like tickpick and SeatGeek."

"Great prices, not clearly explained that we were so far back."

"My general experience was great!"

"U guys rock!! I have nothing but GREAT experience with STUBHUB!!"

"Stubhub was user friendly and easy to operate and search for tickets."

"Very easy, very quick, very satisfied"

"Very good. Would recommend"

"The only thing I wish I could have done differently is have an electronic ticket and not have to print it out."

"Great prices on seats. Purchased 2 tickets. Awesome seat placement in venue. Couldn’t have been more pleased."

"I preferred when prices showed included fees. I use the filter but when that changed I went from using StubHub for 50% of my ticket purchases to less than 10%."

"I too will not do business with stub hub again. I offered to sell five front row tickets for Lion King on my access page, because I could not attend. I received an Stub Hub email stating that my offer would expire shortly and recommended I lower my price. I accessed my page, lowered the price, and changed delivery to upload the PDF tickets (to speed up deliver). Two tickets sold. Then on one day Stub Hub sold the remaining three tickets twice, once by delivering the PDF copies and once by requesting that I ship them by UPS. After 90 minutes on the phone I learned this: (1) Alisa, the first service rep could not accurately read the record and could only repeat several pre-scripted lines rudely - each time blaming me for Stub Hub's mistake. I asked that Alisa put me in touch with technical support. She said that this would take at least 2 business days, and Stub Hub was buying tickets for the second buyer and charging me. I instructed her to not do this unit I spoke with technical support. (2) I then spoke with Adriel, the "supervisor." He said that changing the delivery method was a good idea given the shortened time before the event, but by doing so I created a second offer to sell the same tickets. He inaccurately stated that the "expiration" email told me to delete the original offer. It did stated that I should delete the offer if I had sold the tickets or was using them. He then stated that the system told me that when I changed the price, changing the deliver method created a second offer to sell the same tickets. He said that my access page explained this. It did not. He then admitted that he had never seen this problem before and he could not show me evidence of a warning. He said that it was my duty to discover the second offer even though I had no notice of the problem. He then said that he had performed the technical service analysis (What happened to technical support?). Maybe most importantly, he slipped and said that he had followed the Stub Hub "guidelines" for customer complaints, had no authority to be of further assistance, and Stub Hub had no procedure for offering further help. Lastly, he said that, against my specific instructions to Alisa to wait until I could speak with technical support, Stub Hub already had billed my credit card for its cost to find tickets for the buyer. "