"Tickets were expensive but easy to purchase on the web site. When the event was cancelled I would have appreciated being informed by StubHub and having my options explained in an e mail."

"the experience with StubHub was very good, except I wish you are told not to sell locations with obstructed view"

"Stubhub has shown me that third party ticket sellers should not exist, to say you provide any sort of convenience would be completely false. You took my money at an extremely inflated rate and then when the event was cancelled and the event page stated that a refund would be provided, Stubhub refused to provide one. You offered to help me sell the tickets for a show that is not happening, which clearly no one would buy. I believe your service exists to take advantage of people who are not aware of better ways to source their tickets, I have been taken advantage of by your service and I will not be using it again, i will not recommend Stubhub to anyone and will actively advise people not to use it. There are better ways to get tickets for events without having your money taken for nothing."

"Easy to select seats. Liked the electronic tickets on my phone"

"Good experience. I had just heard about this outlet and never used anything like it. After buying the tickets, I discovered a similar outlet that I may, or may not, use in the future after comparing the prices to Stubhub."

"nothing from stub hub to help after this incident. it’s impossible to reach stub hub and get a response."

"It wasn't clear that the seats were in the balcony at purchase (where it shows the seating layout as your selecting tickets) or give details to exactly which line to wait in outside the venue,(which I understand can vary greatly by venue and ticket type) but those were barely inconveniences to the night just some feedback"

"I loved using stub hub and will again in the future."

"Overall went well. It would help to show an actual map of the seat locations instead of a photo which is misleading."

"It was good I was just iffy about it they was going to scan or not but they did"

"I love that there were tickets available however due to the artists playing the price gouging was enormous and then the fees associated with purchase were high."

"It was my first time purchasing tickets from StubHub and it was a easy and convenient process. They were informative and updated me regularly. I enjoyed the Chicago Cubs at Washington Nationals with my son and nephew. The weather was beautiful."

"StubHub was very easy to navigate through. Enjoyed the experience."

"I was very nervous about not getting tickets right away and also not getting original tickets but my hotel concierge reassured be that it happens all the time and they did work!"

"I fee the tickets fees added onto the price of the tickets were extremely high. My $128 tickets after fees became $170"