"very good glad I found this website"
"easy quick cheap niceeeeee"
"Gouda... Like the cheese! :)"
"Everything seemed to work out just fine it was very simple application
"
"I have really taken advantage of traveling while in college and as a young adult. All of which wouldn't have happened had it not been for student universe. I have been able to get refunded during covid when I had to return home. They do not disappoint. If you're a student, StudentUniverse is your most affordable option, take advantage of it. Book your flight now for later in the year when more people are vaccinated and plane ticket prices will go up. "
"So easy to use!! Great prices!!!"
"Pretty smooth transaction"
"My husband and I as students this past year were able to get to family on your deals. Thanks a bunch you all at Student Universe"
"Very easy to use the site."
"As a student - this is very helpful and affordable site for me! Student universe is my go-to site! "
"Good price and easy to purchase on line. I will use Student Universe again!"
"Quick, easy, great price! "
"It was so easy and the rpices were cheap."
"They don’t read customers emails and understand the point! Just got their email from their Customer First department and they again explained why my credits cannot be refunded. That’s NOT how I desire to resolve!! Fair charge is the one. I went on their own website and screenshot the price of $522 for the same ticket that they insisted to charge me for $700! For what?! Is it simply because I’m using credits not cash?! They also said they can kindly upgrade my seat. Well fair charge first and offer extra! I got credits from Virgin because of Avalon cluster border shutdown and it wasn’t my choice so please stop saying that it was voluntarily cancellation! Poor management! Never book with studentuniver so save your time and money!!! I hope this review get actually published as I couldn’t see my previous one displayed. "
"Simple, quick and good prices"
A rep from StudentUniverse, cccm, has responded:
“Hi there, we're sorry you feel this way and responded to your review on another site you posted it. To clarify, we are not asking you to pay more than what the flight costs online. However, because the cost of the new flight is less than the amount of your credit, and because any leftover credit is non-refundable, some of your residual credit will not be refunded after you purchase the new, cheaper flight. We are subject to the airline's terms and conditions surrounding flight credits and refunds, but we've sent a refund request to the airline on your behalf and will keep you posted on any updates from the airline. Please feel free to reach out directly if there's anything else we can do to help.”